OT: Communicating with Google about errors in the Google Books archive

Garson O'Toole adsgarsonotoole at GMAIL.COM
Mon Mar 15 00:07:12 UTC 2010

Joel S. Berson wrote
> That's hard for me to do when there is no way (that I have yet
> discovered) to give Google Books feedback on its errors.

Have you ever received feedback when submitting error information
through the blog interface at Inside Google Books? There is a "contact
us" link in the right column that leads to a form for feedback and
suggestions. The feedback webpage includes the following sentence "If
you are reporting issues with specific content, please use this form
instead." If you click "this form" then you are redirected to another
form. There is a drop-down menu  with several choices, e.g., "Error
with bibliographic information", "Misnumbered page", "Missing page",
"Books merged together" and "Bad image scan".


So far I have received primarily automated responses. Once I was sent
a greatly appreciated constructive and personal response.


The American Dialect Society - http://www.americandialect.org

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