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<span style="font-size:13.333333969116211px;font-family:arial,sans-serif">Arabic-L: Wed 23 Apr 2014</span><br style="font-size:13.333333969116211px;font-family:arial,sans-serif"><span style="font-size:13.333333969116211px;font-family:arial,sans-serif">Moderator: Dilworth Parkinson <</span><a href="mailto:dilworth_parkinson@byu.edu" style="font-size:13.333333969116211px;font-family:arial,sans-serif" target="_blank">dilworth_parkinson@byu.edu</a><span style="font-size:13.333333969116211px;font-family:arial,sans-serif">></span><br style="font-size:13.333333969116211px;font-family:arial,sans-serif">
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<br style="font-size:13.333333969116211px;font-family:arial,sans-serif"><span style="font-size:13.333333969116211px;font-family:arial,sans-serif">1) Subject: </span><font face="arial, sans-serif">Windows 7 Arabic Problem response</font><br style="font-size:13.333333969116211px;font-family:arial,sans-serif">
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<span style="font-size:13.333333969116211px;font-family:arial,sans-serif">1)</span><br style="font-size:13.333333969116211px;font-family:arial,sans-serif"><span style="font-size:13.333333969116211px;font-family:arial,sans-serif">Date: </span><span style="font-size:13px;font-family:arial,sans-serif">23 Apr 2014</span><br style="font-size:13.333333969116211px;font-family:arial,sans-serif">
<span style="font-size:13.333333969116211px;font-family:arial,sans-serif">From: </span><span style="font-family:arial,sans-serif;font-size:13px">Alec McAllister <<a href="mailto:t.a.mcallister@leeds.ac.uk" target="_blank">t.a.mcallister@leeds.ac.uk</a>></span><br style="font-size:13.333333969116211px;font-family:arial,sans-serif">
<span style="font-size:13.333333969116211px;font-family:arial,sans-serif">Subject: </span><font face="arial, sans-serif">Windows 7 Arabic Problem response</font><br style="font-size:13.333333969116211px;font-family:arial,sans-serif">
<br style="font-size:13.333333969116211px;font-family:arial,sans-serif"><span style="font-family:arial,sans-serif;font-size:13px">Dear Abu Sammy,</span><br style="font-family:arial,sans-serif;font-size:13px"><br style="font-family:arial,sans-serif;font-size:13px">
<span style="font-family:arial,sans-serif;font-size:13px">I have never seen this precise problem, but I have seen problems that are analogous.</span><br style="font-family:arial,sans-serif;font-size:13px"><br style="font-family:arial,sans-serif;font-size:13px">
<span style="font-family:arial,sans-serif;font-size:13px">This is very unlikely to be a bug in either Windows 7 (but see P.S. below) or in Word; my university has thousands of people using dozens of languages, and we don’t experience this problem. Therefore, it is more likely to be a side-effect of some other setting.</span><br style="font-family:arial,sans-serif;font-size:13px">
<br style="font-family:arial,sans-serif;font-size:13px"><span style="font-family:arial,sans-serif;font-size:13px">Sometimes it is very difficult to work out exactly which feature is controlling the behaviour of the keyboard, because it can be affected (sometimes indirectly) by different settings in Windows itself, in Office as a whole, and in Word in particular.</span><br style="font-family:arial,sans-serif;font-size:13px">
<br style="font-family:arial,sans-serif;font-size:13px"><span style="font-family:arial,sans-serif;font-size:13px">There have even been cases when third-party software interferes with input. I have never experience it myself, but I have heard that an add-in such as PDF Complete can sometimes have this sort of effect, in which case the solution would be to disable it.</span><br style="font-family:arial,sans-serif;font-size:13px">
<br style="font-family:arial,sans-serif;font-size:13px"><span style="font-family:arial,sans-serif;font-size:13px">It might be worth looking at Control Panel … Region and Language … Keyboards and Languages … Change keyboards … Advanced Key Settings. One or more key sequences might be defined as (a) shortcut(s) to switch between keyboard mappings. In particular, if Chinese input is enabled on your computer, you might find that it is very difficult to switch off the default shortcuts for changing between the various Chinese input methods, and those shortcuts can interfere with input in other languages. (To be precise, it is quite easy to switch the Chinese shortcuts off; the difficult bit is to make them *stay* switched off. It is as if the software says “I understand that you want to use this shortcut for an English or Arabic keyboard, but I insist on using it for Chinese.”)</span><br style="font-family:arial,sans-serif;font-size:13px">
<br style="font-family:arial,sans-serif;font-size:13px"><span style="font-family:arial,sans-serif;font-size:13px">If more than one keyboard is installed for any particular language, it is wise to check whether the default keyboard is really the one that you want. The system might be loading one that doesn’t meet your needs, and then having to load a different one, in the light of whatever characters you type next.</span><br style="font-family:arial,sans-serif;font-size:13px">
<br style="font-family:arial,sans-serif;font-size:13px"><span style="font-family:arial,sans-serif;font-size:13px">It might also be worth looking at the settings within Word. Some of Word’s keyboard shortcuts can have unexpected effects on input, particularly those to do with formatting and Styles, such as Control-Spacebar, which is the default for “Change whatever text is selected back to the default formatting/Style”. If you haven’t got anything selected (or don’t realize that anything is selected), the results of such shortcuts can be a bit baffling.</span><br style="font-family:arial,sans-serif;font-size:13px">
<br style="font-family:arial,sans-serif;font-size:13px"><span style="font-family:arial,sans-serif;font-size:13px">The formatting used in the cursor’s location might itself be a factor. This is a huge oversimplification, but a good mental model is to think that Word stores the formatting information for a paragraph in the (usually invisible) paragraph mark that ends the paragraph. If the cursor is before that mark and you press Return, you create a new paragraph, which inherits the formatting of the previous one; that formatting might affect subsequent input. However, if you press Spacebar to pass the paragraph mark, you don’t create a new paragraph; if there is already a paragraph after that point, its formatting will be unaffected by the formatting of the previous paragraph.</span><br style="font-family:arial,sans-serif;font-size:13px">
<br style="font-family:arial,sans-serif;font-size:13px"><span style="font-family:arial,sans-serif;font-size:13px">I hope this helps.</span><br style="font-family:arial,sans-serif;font-size:13px"><br style="font-family:arial,sans-serif;font-size:13px">
<span style="font-family:arial,sans-serif;font-size:13px">Best wishes,</span><br style="font-family:arial,sans-serif;font-size:13px"><br style="font-family:arial,sans-serif;font-size:13px"><span style="font-family:arial,sans-serif;font-size:13px">Alec McAllister</span><br style="font-family:arial,sans-serif;font-size:13px">
<span style="font-family:arial,sans-serif;font-size:13px">University of Leeds</span><br style="font-family:arial,sans-serif;font-size:13px"><br style="font-family:arial,sans-serif;font-size:13px"><span style="font-family:arial,sans-serif;font-size:13px">P.S. We did find a bug in Windows 7; it causes the Arabic (Egypt) keyboard to disappear from the list of available keyboards from time to time, but that bug can’t be causing your problem. It took us seven months to convince Microsoft that the bug existed, but they have now promised to correct it in a routine update.</span><br style="font-family:arial,sans-serif;font-size:13px">
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End of Arabic-L:<span style="font-size:13.333333969116211px"> 23 </span>Apr 2014</div></div>