Error in saving CLAN file on Server

siddhi patel siddhi.patel24 at gmail.com
Fri Mar 1 19:19:28 UTC 2024


Thanks!
This has been very helpful!

On Fri, Mar 1, 2024 at 10:20 AM Leonid Spektor <spektor at andrew.cmu.edu>
wrote:

> Hi,
>
> According to your attached error report the crash occurred in the
> operating system. The reason for it might be that CLAN does not have write
> permission to the university server. Or the connection to server might not
> be stable. Or you might not have write permission to the server.
>
> Can TextEdit, for example, write files to the server directly?
>
> The most reliable way to use CLAN is to work on data file located on your
> computer's hard drive locally. Then you can transfer that file to the
> server when finished. This way if the transfer fails you will still have a
> copy of the data file on your local computer.
>
>
> Leonid.
>
> On Mar 1, 2024, at 09:01, siddhi patel <siddhi.patel24 at gmail.com> wrote:
>
> Hi,
>
> I'd like to address an issue I've been encountering while using CLAN on my
> MacBook. I have downloaded CLAN on my MacBook and use it to code videos
> that are on the university server, I've noticed that whenever I save a file
> in CLAN, it disappears from the server and I am not able to locate it
> afterward. I have attempted to use the 'Save As' option to save the file
> into the server and then it shows the message that the file already exists;
> however, I am not able to see the file on the server.
> I also checked my laptop to see if the files were inadvertently saved
> there, but that doesn't seem to be the case. Furthermore, every time I save
> a file, CLAN unexpectedly shuts down, displaying an error message.  I
> have attached the error message for your reference.
> I've tried updating the CLAN software, but unfortunately, the issue
> persists.
> Could you please assist me in resolving this matter?
>
> Thank you for your attention to this matter. Your assistance is greatly
> appreciated.
>
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