Thanks for the help!  I hadn't thought that it could be a problem with quicktime because the videos were playing fine when I wasn't linking them to CLAN, but after reinstalling it everything is working perfectly.<br>
<br>~Tim<br><br><div class="gmail_quote">On Mon, Jan 7, 2013 at 3:02 PM, Leonid Spektor <span dir="ltr"><<a href="mailto:spektor@andrew.cmu.edu" target="_blank">spektor@andrew.cmu.edu</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div style="word-wrap:break-word">Tim,<div><br></div><div><span style="white-space:pre-wrap">   </span>CLAN uses different resources to play audio and video media. For video CLAN uses QuickTime. The fact that you can play audio .wav media means that CLAN is functioning correctly. I would suggest that you first try to completely shutdown your PC and then reboot it, perhaps PC and/or QuickTime got into bad state. If that doesn't work, then try to uninstall QuickTime and reinstall it again.</div>
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<div><br>Leonid.</div><div><br></div></div></span></div></span></span></div></span></div><br>
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<br><div><div>On Jan 7, 2013, at 14:55, Tim H wrote:</div><br><blockquote type="cite">Hi,<br><br>   I've been trying to transcribe some videos recently (quicktime videos saved as mp4) and when I try to link the video to the transcript to bullet an error message pops up that says "CLAN MFC Application has stopped working, Windows is checking for a solution to the problem" (then it can never find a solution to the problem).  I've tried with a .wav file and it still works fine, and I've tried downloading a new version of clan but that does not help.  Any insights?<br>
<br>Thanks very much,<br><br>Tim Howell<br><div><br></div>

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