<html><head><meta http-equiv="Content-Type" content="text/html charset=windows-1252"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;">Hi <span style="font-family: LucidaGrande;">Rui,</span><div><br></div><div><font face="LucidaGrande"><span class="Apple-tab-span" style="white-space:pre"> </span>It is possible that CLAN’s preference files got corrupted. Please see if you have a folder called “CLAN” in "C:\Windows\" directory. If you do, then remove it from there and start CLAN again. Also, make sure that you have all the latest Windows 7 updates installed. The latest version of CLAN was compiled with the latest version of </font>Visual Studio 2013 compiler and it might have problems with system missing some of the updates. CLAN is compiled as a 32bit application and it expects administrative privileges, so maybe you need to run it in a special way.</div><div><font face="LucidaGrande"><br></font></div><div><font face="LucidaGrande"><span class="Apple-tab-span" style="white-space:pre"> </span>I had a bad enough problem with my own version of Windows 7 today, so I had to </font><span style="font-family: LucidaGrande;">re-install it from scratch. A</span><span style="font-family: LucidaGrande;">fter applying all system updates, I was able to install the same "</span>V25-Apr-2014" <font face="LucidaGrande">version of CLAN and it ran without any problems or special changes or steps taken to run it. So, at least I can tell you that CLAN ideally does work on Windows 7.</font></div><div><div>
<div style="color: rgb(0, 0, 0); font-family: 'Lucida Grande'; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><br class="Apple-interchange-newline">Leonid.</div><div style="color: rgb(0, 0, 0); font-family: 'Lucida Grande'; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><br></div><br class="Apple-interchange-newline">
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<br><div><div>On Apr 30, 2014, at 12:20, Rui Huang <<a href="mailto:huang3740@gmail.com">huang3740@gmail.com</a>> wrote:</div><br class="Apple-interchange-newline"><blockquote type="cite"><div dir="ltr">Hi Leonid,<div><br></div><div>My OS X 10.9 works very well with the new version. But the Windows 7 desk computer doesn't. </div><div>I uninstalled CLAN from the Control Panel, deleted the Talkbank folder under C:\, finished a disk cleanup, rebooted the computer, and then reinstall it. It still does not work.</div><div>Regards,</div><div>Rui</div><div><br></div><div><br><br>On Tuesday, April 29, 2014 5:50:24 PM UTC-4, Spektor, Leonid: CMU wrote:<blockquote class="gmail_quote" style="margin: 0px 0px 0px 0.8ex; border-left-width: 1px; border-left-color: rgb(204, 204, 204); border-left-style: solid; padding-left: 1ex; position: static; z-index: auto;"><div style="word-wrap:break-word">Rui,<div><br></div><div><span style="white-space:pre"> </span>Try to uninstall CLAN, by force if necessary, first, then reboot your computer and reinstall it again. Sometime OS or installer may fail. If you are still having problems, then please let us know which OS you are using.<br><div>
<br><span style="font-family: 'Lucida Grande'; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; float: none; display: inline !important;">Leonid.</span>
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<br><div><div>On Apr 29, 2014, at 12:17, Rui Huang <<a href="javascript:" target="_blank" gdf-obfuscated-mailto="U6yVV5ZM7dwJ" onmousedown="this.href='javascript:';return true;" onclick="this.href='javascript:';return true;">huan...@gmail.com</a>> wrote:</div><br><blockquote type="cite"><div dir="ltr">Hi,<div><br></div><div>After updating to the V25-Apr-2014 CLAN, it keeps showing 'CLAN MRC Application has stopped working'.</div><div>Does anyone else have this problem? Do you know how to fix it?</div><div>Thank you.</div><div>Rui</div><div><br></div><div><br></div></div><div><br></div>
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