<div dir="ltr"><img src="cid:ii_159fd5d767fb19da" alt="Inline image 1" width="409" height="364"><br></div><div class="gmail_extra"><br clear="all"><div><div class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><span style="font-size:12.8px">Joyce M</span><br></div><div dir="ltr"><div><br></div><div>JOCELYN CHRISTINA B. MARZAN, PhD</div><div>Dean</div><div>College of Allied Medical Professions</div><div>University of the Philippines - Manila</div><div>UP Manila Compound, Pedro Gil St, Ermita, Manila 1000 Philippines</div><div><br></div><div>tel +63 2 526 5867</div><div>mobile +63 917 591 3471</div><div><br></div><div>Associate Professor, Dept. of Speech Pathology, UPM CAMP</div><div>Certification of Clinical Competence in Speech-Language Pathology from ASHA</div><div>Certified Speech Pathologist, Philippines Association of Speech Pathologists</div></div></div></div></div></div></div></div></div>
<br><div class="gmail_quote">On Thu, Feb 2, 2017 at 1:40 PM, Leonid Spektor <span dir="ltr"><<a href="mailto:spektor@andrew.cmu.edu" target="_blank">spektor@andrew.cmu.edu</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div bgcolor="#FFFFFF" text="#000000">
<p><br>
</p>
<p>What OS are you using? The latest CLAN for Windows PC no longer
uses QuickTime, so if you are using PC try to uninstall QuickTime.
The best thing would be for you to transfer your video file to us
for testing. There are a lot of reason why audio might not play
and they heavily depend on what OS you are using. You can use web
site <a class="m_-7049972630467399651moz-txt-link-rfc2396E" href="https://talkbank.wetransfer.com" target="_blank">"https://talkbank.wetransfer.<wbr>com"</a> to transfer video file to
us.<br>
</p>
<pre class="m_-7049972630467399651moz-signature" cols="72">Leonid.
</pre><div><div class="h5">
<div class="m_-7049972630467399651moz-cite-prefix">On 02-02-17 00:12, Jocelyn Marzan
wrote:<br>
</div>
</div></div><blockquote type="cite"><div><div class="h5">
<div dir="ltr">when I open a chat file using the 29 Oct 2016
version of CLAN, and I click "Mode -> continous playback" the
corresponding video file opens and plays... but there is no
sound.
<div><br>
</div>
<div>i can open the same file in QuickTime outside of CLAN and
play it. I get both audio and video then.</div>
<div><br>
</div>
<div>I tried updating quicktime, but it is up to date. I updated
CLAN to the 26 Jan 2017 version, but still have the same
problem...</div>
<div><br>
</div>
<div>any suggestions about what I need to tweak? Thanks,</div>
</div></div></div><span class="HOEnZb"><font color="#888888">
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