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<p style='margin-bottom:12.0pt'><span style='font-size:10.5pt;font-family:Consolas'>Call
for Papers<br>
<br>
The 1st International Workshop on<br>
Emails in e-Commerce and Enterprise Contexts (E3C)<br>
<br>
Held at the 11th IEEE Conference on Commerce and Enterprise Computing<br>
(CEC 2009)<br>
<br>
July 20th -23rd, 2009<br>
Vienna, Austria<br>
<br>
Workshop web site:<br>
<a href="http://www.infosys.tuwien.ac.at/autocompwiki/index.php/E3C">http://www.infosys.tuwien.ac.at/autocompwiki/index.php/E3C</a><br>
Conference web site: <a href="http://cec2009.isis.tuwien.ac.at/">http://cec2009.isis.tuwien.ac.at/</a><br>
<br>
<br>
Important Dates:<br>
----------------<br>
* Full paper submission: March 15th, 2009<br>
* Authors Notification: April 15th, 2009<br>
* Camera ready versions due: May 15th, 2009<br>
* Workshop: July 20, 2009<br>
<br>
<br>
Scope<br>
-----<br>
Despite the rise of competing technologies, email remains a crucial<br>
business communication tool and an important source of enterprise<br>
information and knowledge. According to recent surveys, (i) information<br>
workers spend an average of 20% of their time dealing with email, and<br>
(ii) about 80% of users prefer email as a business communication tool.<br>
In Europe, about 98.8% of enterprises are SMEs (Small and Medium<br>
Enterprises). With an average of 7 employees per SME, email is widely<br>
used by SMEs to manage tasks and cooperation in conducting their<br>
business. Web 2.0 and e-commerce systems also rely on email for<br>
notifying users about transactions, changes, services or events.<br>
<br>
Email is used for many functions, including alerting, archiving, task<br>
management, collaboration and interoperability. Partly due to this<br>
diversity of use, email is rarely a standalone information source. Email<br>
messages often contain pointers to files (e.g., saved attachments),<br>
links to resources and services on the Web, and references to other<br>
people. Email communication also interconnects business transactions<br>
with human communication, collaboration and interaction, thus providing<br>
a rich source of information for social and business-oriented computing.<br>
<br>
Existing email research has focused largely on topics such as<br>
understanding social aspects of email, email task management and user<br>
interaction with email. There has been little interaction between email<br>
research and work on enterprise computing which considers information<br>
from various legacy systems, business Web services, business process<br>
templates and documents. To effectively exploit the capability of email<br>
in e-commerce and enterprise contexts, in particular for SMEs, we<br>
foresee the need to join efforts from these different research<br>
communities to identify issues and share research results.<br>
<br>
The aim of this workshop is to gather email and enterprise computing<br>
researchers and practitioners to discuss and propose solutions for email<br>
in e-commerce and enterprise contexts.<br>
<br>
E3C would like to build on previous successful events such as the<br>
Workshop on Enhanced Messaging (EMAIL-2008) at AAAI-08.<br>
<br>
<br>
Research Topics<br>
---------------<br>
* Architecture for enterprise cooperation and<br>
interoperability over email<br>
* Intelligent email for SMEs<br>
* Email-based business task and process management<br>
* Email content analysis, message summarization, information extraction<br>
* Semantic Email and Semantic Knowledge Extraction<br>
* Email social networks for enterprise computing<br>
* Email analysis of exchanged documents<br>
for semantic alignment via negotiation<br>
* Email Workflow Management for Business Processes<br>
* Interconnection of email content and enterprise resources<br>
(legacy systems, document repositories)<br>
* Enterprise resource mashup support for business email<br>
* Approaches for email visualization and<br>
user interfaces in business contexts<br>
* Case studies<br>
* Business email datasets<br>
<br>
<br>
Workshop Format<br>
---------------<br>
We seek original research papers and demos in the workshop:<br>
<br>
Original research papers: we seek full papers (maximum of 8 pages in<br>
IEEE CS style). Full papers should contain original contributions not<br>
published or submitted elsewhere, and references to related<br>
state-of-the-art work. Each paper will be reviewed by a minimum of three<br>
reviewers.<br>
<br>
Demos: The workshop also aims at having demo submissions demonstrating<br>
the usefulness of email-based technologies for SMEs. Demo papers will be<br>
limited to 2 pages in IEEE CS style.<br>
<br>
Panel discussion and invited talk: we plan to have a panel to discuss<br>
the topics of the workshop. In particular, we are seeking discussion to<br>
understand the current status and future research on the combination of<br>
social aspects and enterprise computing based on email. Pending<br>
appropriate funding, we also plan to have an invited talk.<br>
<br>
The workshop proceedings will be published by IEEE CS, following the<br>
general rules of the CEC 2009.<br>
<br>
<br>
Paper submission<br>
----------------<br>
Papers should contain original contributions not published or submitted<br>
elsewhere, and references to related state-of-the-art work. Authors of<br>
accepted papers are expected to present their views of the field at the<br>
oral presentation. Full papers up to 8 pages (including figures, tables<br>
and references) and demo papers up to 2 pages can be submitted. Papers<br>
should follow the IEEE format, which is single spaced, two columns, 10<br>
pt Times/Roman font. Papers should include a title, the name and<br>
affiliation of each author, an abstract of up to 150 words and no more<br>
than eight keywords. Authors should also provide contact addresses, if<br>
different from the submitting electronic address. All submissions should<br>
be electronic (in PDF) and will be peer-reviewed by a minimum of three<br>
program commitee members.<br>
<br>
Formatting Instructions and templates are available at<br>
<a href="ftp://pubftp.computer.org/Press/Outgoing/proceedings/IEEE_CS_Latex.zip">ftp://pubftp.computer.org/Press/Outgoing/proceedings/IEEE_CS_Latex.zip</a><br>
<a href="ftp://pubftp.computer.org/press/outgoing/proceedings/instruct.doc">ftp://pubftp.computer.org/press/outgoing/proceedings/instruct.doc</a><br>
<br>
Papers accepted for the workshop will be included in the proceedings,<br>
published by the IEEE Computer Society Press. Please note that each<br>
accepted paper should have at least one author register and present the<br>
paper at the workshop to get the paper published in the proceedings.<br>
<br>
To submit your paper, please log into the EasyChair's E3C 2009 webpage.<br>
<br>
<br>
Workshop co-chairs<br>
------------------<br>
* Michal Laclavik, Institute of Informatics SAS, Slovakia<br>
* Andrew Lampert, CSIRO, Australia<br>
* Simon Scerri, DERI, National University of Ireland Galway, Ireland<br>
* Hong-Linh Truong, Vienna University of Technology, Austria<br>
<br>
Contact workshop chairs at e3c09@easychair.org<br>
<br>
<br>
Program Committee<br>
-----------------<br>
* Vitor R. Carvalho, Carnegie Mellon University, Microsoft Research, USA<br>
* Mark Dredze (to be confirmed), University of Pennsylvania, USA<br>
* Siegfried Handschuh, DERI, National University of Ireland Galway<br>
* Ladislav Hluchy, Institute of Informatics SAS, Slovakia<br>
* Diana Maynard, University of Shefield, UK<br>
* Nikolay Mehandjiev, Business School, The University of Manchester, UK<br>
* Uwe Riss, SAP, Germany<br>
* Alexander Troussov, IBM, Ireland<br>
* Dirk Werth, DFKI, Germany<br>
* Additional members pending confirmation</span><span style='font-size:10.5pt;
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