NTP and TET servers -- Linking EEG and eyetracking

[Lauren Gulley]

Hi Caitlin, 

I'm running into a similar problem. I know this occurred a long time ago, 
but do you remember how you fixed it? Thanks!

Take care,
Lauren 

On Wednesday, May 8, 2013 3:57:24 PM UTC-6, Caitlin wrote:
>
> Hi there, 
> I've also posted this to the PST forum -- trying to cast a wide net! 
> Appreciate your ideas:
>
> I am installing our new eye tracking system (Tobii TX300). I'd like to use 
> a one-computer system (i.e., 1 computer to both run EPrime and Tobii). This 
> would be ideal for us, because we plan on also sending events from EPrime 2 
> -> NetStation 4.4 (EEG acquisition software). I've run into an interesting 
> conundrum: When I try to run the Tobii Eprime samples, it immediate throws 
> an error, asking for the NTP server. Now, this is without the NetStation 
> package being added to the EPrime experiment. If I open the Mac and start a 
> NetStation session, this permits the EPrime to start the experiment (no NTP 
> error). However, the TET server throws an error: 
>
> Routine: TET_Connect()
> Error Script: 2
> Error Text: Failed to communicate with server. Disconnected. 
> TET support will now be disabled.
> The eye tracking connection will be closed and further errors will be 
> suppressed.
>
> I'm a baffled. I've entered the correct server information 
> (serverID.local.) is entered into the IP Address/Name box for the TobiiEye 
> Tracker Device Properties. The other options I left to the default (Port = 
> 4455, Sync mode=Local, Max count =4096).  I've pinged the server from the 
> command prompt, and it the PC and Tobii are connected just fine. So this 
> all comes down to a few questions:
>
> 1. Why is EPrime requiring the NTP server when running an experiment 
> without the NTP package or devices? Is there a clock setting that needs to 
> be changed after adding the Tobii EPrime Extensions pack? 
> 2. What is going on with the TET server? I'm out of ideas for 
> troubleshooting. I've tried restarting the systems in different orders; 
> I've double checked the serverID values, successfully ping the Tobii before 
> running experiment, etc.  
>
> I really appreciate your help! cheers, 
> -Caitlin
> UNL, Graduate student
>

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