<font size=2 face="sans-serif">Thoroughly agree that it is high time that
consciousness was raised about BSL.</font>
<br>
<br><font size=2 face="sans-serif">The wording of the Disability Discrimination
Act 1995 may be helpful here: </font>
<br>
<br><a href="http://www.nidirect.gov.uk/index/information-and-services/people-with-disabilities/rights-and-obligations/disability-rights/definition-of-disability.htm"><font size=2 face="sans-serif">http://www.nidirect.gov.uk/index/information-and-services/people-with-disabilities/rights-and-obligations/disability-rights/definition-of-disability.htm</font></a>
<br>
<br><font size=2 color=#2f2f2f face="HelveticaNeue">'speech, hearing, or
eyesight</font><font size=2 face="sans-serif">' are specifically listed
among the criteria, so legislation-wise Deaf people are already covered.
The experience with the bank that is described in the article sounds at
least potentially actionable, and at the very least I'd have thought the
bank should apologise and offer some compensation and better service in
the future.</font>
<p><font size=2 face="sans-serif">Kate Brett</font>
<p>
<p>
<p>
<p>