25.3001, Calls: Pragmatics/Belgium

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Tue Jul 22 15:51:17 UTC 2014


LINGUIST List: Vol-25-3001. Tue Jul 22 2014. ISSN: 1069 - 4875.

Subject: 25.3001, Calls: Pragmatics/Belgium

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Date: Tue, 22 Jul 2014 11:50:06
From: Minyao Huang [mh538 at cam.ac.uk]
Subject: Dealing with Distress: Conversation Analysis

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Full Title: Dealing with Distress: Conversation Analysis 
Short Title: Distress 

Date: 26-Jul-2015 - 31-Jul-2015
Location: Antwerp, Belgium 
Contact Person: Charles Antaki
Meeting Email: c.antaki at Lboro.ac.uk

Linguistic Field(s): Pragmatics 

Call Deadline: 31-Jul-2014 

Meeting Description:

Some institutions (the police, social services, the medical professions, helplines....) regularly deal with the troubles of people who are vulnerable in terms of their emotional circumstances, their intellectual or bodily abilities, their physical frailty, or other challenges to their ability to cope. Such troubles may elicit empathy; but institutions vary greatly in the degree of empathy they allow their front-line staff to provide.  At one extreme is the supportive helpline which gives free rein to callers' expression of their troubles; at the other extreme is the judicial enquiry which must proceed on strictly factual terms. There is a constant tension between respecting the clients' accounts, feelings and experiences on the one hand, and proceeding with institutional objectives in the other.

The Conversation Analysis research that this Panel reports reveals the commonalities (and the differences) by which very various institutional practitioners handle the tension of their institutional requirements and deal with the distress and confusion that  their clients often express.

Call for Paper Proposals:

Researchers in the Conversation Analysis tradition are invited to contribute to a Panel on ''Dealing with Distress'', to be presented at the IPrA Conference in Antwerp, 2015.

Likely contributions will come from those who research into professional interactions involving practitioners - the police, medical professionals, counsellors and therapists, helpline call-takers, and so on - who deal with various kinds of distress. The theme of the Panel is an enquiry into how practitioners manage the dilemma of on the one hand advancing their institutional objectives, and on the other hand empathising with, or at least respecting, their client's trouble and distress.







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