25.4224, Jobs: Computational Linguistics: Voice UI Designer, [24]7 Inc.

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LINGUIST List: Vol-25-4224. Fri Oct 24 2014. ISSN: 1069 - 4875.

Subject: 25.4224, Jobs: Computational Linguistics: Voice UI Designer, [24]7 Inc.

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Date: Fri, 24 Oct 2014 17:25:30
From: Mike Bruno [mike.bruno at 247-inc.com]
Subject: Computational Linguistics: Voice UI Designer, [24]7 Inc., California, USA

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University or Organization: [24]7 Inc. 
Department: Client Services
Job Location: California, USA (Telecommute)
Web Address: www.247-inc.com
Job Title: Voice User Interface Designer
Job Rank: Programmer; Scientist; Voice UI Designer

Specialty Areas: Computational Linguistics 


Description:

Summary

[24]7 is looking for a Voice Interaction Designer to join a team designing
world-class voice applications. Using [24]7's Conversation Engine™—the speech
industry's most advanced voice application platform—he/she will work with a
number of other skill groups to automate high-volume customer service calls in
numerous vertical markets.

Candidates should be experienced in gathering, validating and documenting
client business requirements. Using [24]7’s tools and methodologies, he/she
will learn to quickly translate business requirements into call flow designs
based on industry-leading [24]7 best-practices and validate them.

The Voice Interaction Designer will design new and redesign/enhance existing
high-volume speech recognition applications, interactive sales demos and
non-interactive recordings. On-going application tuning activities are also
expected to ensure on-going data-driven improvements in application design.
The Designer, working in concert with client stakeholders, will apply proven,
advanced VUI design techniques and principles to manage presentation of
information, guidance, querying, playback, and cognitive load management.

Desired Skills and Experience

Required
- Call Flow Design
- Human Computer Interaction
- Best Practices & Principles
- Grammar Writing
- Script & Prompt Design
- Usability Testing
- Speech Application Development Lifecycle
- Working Knowledge of Speech Recognition Engines 
- 3+ Years Experience Designing Voice User Interfaces
- BS/MS in a Related Field – HCI, Linguistics, Computational Linguistics,
Computer Science
 
Desired
- Knowledge of VoiceXML Standards
- Prototyping and “Wizard of Oz” Testing



Application Deadline: 28-Nov-2014 (Open until filled)
	  
Email Address for Applications: mike.bruno at 247-inc.com 
Contact Information:
	Mike Bruno 
	Email: mike.bruno at 247-inc.com 





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