29.2869, TOC: Journal of Politeness Research: Language, Behaviour, Culture 14 / 2 (2018)

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Wed Jul 11 14:10:08 EDT 2018


LINGUIST List: Vol-29-2869. Wed Jul 11 2018. ISSN: 1069 - 4875.

Subject: 29.2869, TOC: Journal of Politeness Research: Language, Behaviour, Culture 14 / 2 (2018)

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Date: Wed, 11 Jul 2018 14:09:57
From: Pablo Dominguez Andersen [pablo.dominguez at degruyter.com]
Subject: Journal of Politeness Research: Language, Behaviour, Culture Vol. 14, No. 2 (2018)

 
Publisher:	De Gruyter Mouton
			http://www.degruyter.com/mouton 
			
Journal Title:  Journal of Politeness Research: Language, Behaviour, Culture 
Volume Number:  14 
Issue Number:  2 
Issue Date:  2018 


Main Text:  

Titelseiten
Page i

Applying (im)politeness and facework research to professional settings: An
introduction
Archer, Dawn ; Jagodziński, Piotr
Page 245

Co-creating customer experience through call centre interaction: Interactional
achievement and professional face
Jagodziński, Piotr ; Archer, Dawn
Page 257

“Helping you to pay us”: Rapport management in debt collection call centre
encounters
Harrington, Leigh
Page 193

Exploring face, identity and relationship management in disagreements in
business meetings in Hong Kong
Chan, Angela ; Schnurr, Stephanie ; Zayts, Olga
Page 279

The faces at play in performance appraisals: With a focus upon a UK retail
organization
Archer, Dawn ; Willcox, Phil
Page 167

Face(t)s of self and identity in interaction
Bousfield, Derek
Page 225
 



Linguistic Field(s): Applied Linguistics
                     Pragmatics
                     Sociolinguistics



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