LINGUIST List: Vol-31-1967. Mon Jun 15 2020. ISSN: 1069 - 4875.
Subject: 31.1967, Books: How Mediation Works: Garcia
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Date: Mon, 15 Jun 2020 14:37:25
From: Dan Iredale [diredale at cambridge.org]
Subject: How Mediation Works: Garcia
Title: How Mediation Works
Subtitle: Resolving Conflict Through Talk
Series Title: Studies in Interactional Sociolinguistics
Publication Year: 2019
Publisher: Cambridge University Press
http://cambridge.org
Book URL: https://www.cambridge.org/us/academic/subjects/languages-linguistics/sociolinguistics/how-mediation-works-resolving-conflict-through-talk?format=HB
Author: Angela Cora Garcia
Electronic: ISBN: 9781108579315 Pages: 284 Price: U.S. $ 88.00
Hardback: ISBN: 9781107024274 Pages: 284 Price: U.S. $ 110.00
Hardback: ISBN: 9781107024274 Pages: 284 Price: U.K. £ 85.00
Abstract:
Using conversation analysis to study the interaction between mediators and
disputants, this study shows how mediation is used to resolve conflict in
small claims and divorce mediation sessions. Angela Garcia explores the
techniques mediators use to help disputants tell their stories, make and
respond to complaints and accusations, and come up with ideas for resolving
the dispute. By analyzing these techniques in their interactional context, she
shows how they impact the experience and responses of disputants, and
demonstrates that mediator techniques can empower disputants, maximize
disputant autonomy, and display mediator's neutrality while in some cases, the
organization of talk in mediation may work against these goals. This book is
the first to use conversation analysis to study how mediation works and how
mediators can best help disputants. This book is no. 34 in the Studies in
Interactional Sociolinguistics series. In some copies, it has mistakenly been
printed as no. 33.
1. Introduction – approaches to mediation
2. The interactional organization of mediation
3. Minimizing and managing argumentative talk in mediation
4. Disputants' opening statements and persuasive arguments in mediation
5. Mediator representation of disputants' positions
6. Soliciting proposals for resolution of the dispute
7. Producing ideas for resolution of the dispute
8. Mediator teamwork
9. Autonomy, empowerment, and neutrality in divorce and small claims
mediation.
Linguistic Field(s): Anthropological Linguistics
Sociolinguistics
Written In: English (eng)
See this book announcement on our website:
http://linguistlist.org/pubs/books/get-book.cfm?BookID=144133
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LINGUIST List: Vol-31-1967
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