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<div class="WordSection1">
<p class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:EN-AU">Dear<b>
</b></span>all,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Hello!  I am trying to transcribe a video file in ELAN on a PC and am having problems getting it set up. Could anyone offer advice? Here’s what’s happening:<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<ol style="margin-top:0in" start="1" type="1">
<li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level1 lfo3">The video files were given to me by another researcher and are available in two different formats, recorded on two different devices: a Sony video recorder has produced .mts video
 files, while a Zoom has produced .mov video files. When I try to create a new transcription file with either one of these types as the media file, though, I get an error message similar to the one in this screenshot here:<o:p></o:p></li></ol>
<p class="MsoNormal"><img width="674" height="230" style="width:7.0166in;height:2.3916in" id="Picture_x0020_1" src="cid:image003.jpg@01D664D6.A5A48590"><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<ol style="margin-top:0in" start="2" type="1">
<li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level1 lfo3">On page 12 of version 5.9 (2020-03-20) of the ELAN manual, it seems to say that if your “media framework” can handle a certain file, ELAN will be able to handle it too.<o:p></o:p></li><ol style="margin-top:0in" start="1" type="a">
<li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level2 lfo3">I started by downloading Quicktime for Windows. The download worked, and I can now play these files with Quicktime, but it made no difference to ELAN’s ability to do so.<o:p></o:p></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level2 lfo3">I then tried out different “media framework” preferences within ELAN (Edit
<span style="font-family:Wingdings">à</span> Preferences <span style="font-family:Wingdings">
à</span> Edit Preferences <span style="font-family:Wingdings">à</span> Platform/OS):<o:p></o:p></li></ol>
</ol>
<p class="MsoListParagraph" style="margin-left:1.0in"><img width="456" height="288" style="width:4.75in;height:3.0in" id="Picture_x0020_3" src="cid:image005.jpg@01D664D6.A5A48590"><o:p></o:p></p>
<ol style="margin-top:0in" start="2" type="1">
<ol style="margin-top:0in" start="3" type="a">
<li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level2 lfo3">I tried both a Sony file and a Zoom file with each of the four framework options, but no framework could open either type of file.<o:p></o:p></li></ol>
</ol>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I can open an .mp4 video file in ELAN easily, so maybe some sort of conversion is the way to go, if that’s possible…<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Any help will be much appreciated!<o:p></o:p></p>
<p class="MsoNormal">Amanda<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal" style="background:white"><b><span lang="EN-US" style="font-size:10.0pt;color:black;mso-fareast-language:EN-AU">PhD candidate</span></b><span lang="EN-US" style="font-size:12.0pt;color:black;mso-fareast-language:EN-AU"><o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><span lang="EN-US" style="font-size:10.0pt;color:black;mso-fareast-language:EN-AU">Linguistics  |  School of Languages and Cultures</span><span lang="EN-US" style="font-size:12.0pt;color:black;mso-fareast-language:EN-AU"><o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><span lang="EN-US" style="font-size:10.0pt;color:black;mso-fareast-language:EN-AU">3rd floor, Gordon Greenwood Building</span><span lang="EN-US" style="font-size:12.0pt;color:black;mso-fareast-language:EN-AU"><o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><span lang="EN-US" style="font-size:10.0pt;color:black;mso-fareast-language:EN-AU">University of Queensland</span><span lang="EN-US" style="font-size:12.0pt;color:black;mso-fareast-language:EN-AU"><o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><span lang="EN-US" style="font-size:10.0pt;color:black;mso-fareast-language:EN-AU">St. Lucia 4072   AUSTRALIA<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:black;mso-fareast-language:EN-AU">ORCiD ID:
</span><a href="https://orcid.org/0000-0002-0740-9752"><span style="font-size:10.0pt;color:blue;mso-fareast-language:EN-AU">https://orcid.org/0000-0002-0740-9752</span></a><span style="font-size:10.0pt;color:black;mso-fareast-language:EN-AU"><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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