Job: Resident Director, CIEE, St.Petersburg, Russia

[Irina Makoveeva]

Dear Colleagues,

Council on International Educational Exchange is accepting applications for the position of Resident Director in St.Petersburg, Russia.


Position: Resident Director, 
              Russian Area Studies Program 
              St. Petersburg, Russia

Department: Study Abroad 

Reports To: Center Director, St. Petersburg, Russia

Location: St. Petersburg, Russia 


CIEE: A nonprofit, non-governmental organization, CIEE is the world leader in international education and exchange. For 65 years CIEE has helped thousands of people gain the knowledge and skills necessary to live and work in a globally interdependent and culturally diverse world by offering the most comprehensive, relevant, and valuable exchange programs available. Serving over 300 U.S. College and University consortium members, CIEE operates sixty study centers in over forty countries that support study abroad programs for over 6,000 students annually. In addition, as the largest sponsor for U.S. Department of State J-1 Visa programs, CIEE helps nearly 25,000 international students participate in U.S. based exchange programs annually. CIEE programs and services span study abroad, teach abroad, international faculty development seminars, university students, professionals, and educators.

We strive to lead a robust community of international program providers and sponsors through innovation, exemplary service and exceptional efficiency. Our success depends on having the very best professionals. CIEE is committed to recruiting and retaining the best people in the industry, particularly those who are passionate about international education, are self-starters with high levels of energy and autonomy, and are dedicated to exceed expectations in every challenge.

Summary of Position:
CIEE is seeking a Resident Director for the Russian Area Studies Program at the CIEE Study Center in St. Petersburg, Russia, founded in 1967. The Resident Director supports the quality and success of programs, coordinating multiple aspects of in- country operations as well as contributing to long-range planning, program evaluation, and development. The Resident Director is responsible for ensuring the highest levels of program quality and customer satisfaction.

Primary Responsibilities: 

Academic: Coordinate the academic program in cooperation with host institution faculty and staff; offerings; teach one language course per semester; advise students on course selection prior to the beginning of each semester; and service as the first point of contact for any students requests for special academic exceptions, complaints, appeal etc.

Student Services: Hold regular and well publicized office hours; confer with individual students as necessary and hold regular group meetings; and plan and participate in all aspects of services (visas and other legal procedures that apply to students, pre-departure orientation, program orientation, cross-cultural information and training, program excursions and field trips, cultural and social activities, student support, etc.)

Health and Safety: Monitor events in community related to health and safety risks; write annual safety audit covering health and safety information for participants, parents and sending schools; secure appropriate medical and professional services; maintain open communication among program sponsors and other who need to know of serious medical problems or injuries; develop and maintain emergency preparedness processes and crisis response plan; communicate to participants applicable codes of conduct and take appropriate action when they are in violation.

Program Evaluation: Manage the student evaluation processes after orientation and at the conclusion of the program, including both evaluations of the program as a whole and of individual courses; help facilitate the visits of sending institution and evaluation teams (providing information, coordinating schedules, establishing appropriate local contacts, setting up group and/or individual meetings with students); and write report at the conclusion of each academic year.

Program Management: Manage all aspects of the program in accordance with CIEE policies and agreements; manage relationship with host institution; participate in the formulation of the annual budget.

Marketing: Participate in the writing of program materials (promotional materials, catalogue copy, bulletins, handbooks, arrival information, orientation information, pre-departure reading list, course syllabi, curricula vitae of teachers, information concerning the country, the location and the host institution).

Other: Assist as needed in the development and implementation of new CIEE programs, customized programs, CIEE Annual Conference sessions, and other duties as assigned.

Knowledge & Skill Requirements:

Master's Degree required, PhD preferred 
Fluency in Russian and English (both written and oral) 
Knowledge of Russian culture, history, and academic environment 	
Professional work experience in an international education-related position	
Familiarity with U.S. higher education and direct experience with U.S. college and university students 
Strong leadership skills, meticulous attention to detail, excellent communication skills, and commitment to customer service 	Willingness and ability to live full-time in St. Petersburg 
Demonstrated integrity, initiative and professionalism 
Ability to apply good judgment under pressure and to make reasoned and
informed decisions in high-ambiguity situations

Due to federal regulations a background check will be conducted as a condition of employment.
Interested candidates please email a cover letter and resume to cieeresume at ciee.org. 
Please put "Resident Director, St.Petersburg" in the subject line. 

We will contact those candidates we would like to meet with to further discuss this exciting opportunity. Due to high volume we are unable to respond personally to each candidate. No phone calls please.

Dr. Irina Makoveeva
Resident Director
CIEE Study Center
St.Petersburg, Russia 

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