The new "evangelism"

Sun Apr 1 16:06:31 UTC 2007

This evangelism isn't all that new. It dates to at least 1983, when
Apple Computer created jobs with this title.

See Guy Kawasaki, Selling the Dream (1992), p, 6:

"Mike Murray, the Macintosh Division director of marketing, first
applied evangelism to Macintosh in mid-1983 when he created jobs for
people he called "software evangelists."

Kawasaki was one of Apple's early evangelists, so he is a fairly
authoritative source.

The same book contrasts evangelism with propaganda in exactly the way
you suspect. It's all about spreading the good news by people who are
passionately committed to a product.

Jonathan Lighter wrote:
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> Poster:       Jonathan Lighter <wuxxmupp2000 at YAHOO.COM>
> Subject:      Re: The new "evangelism"
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> Chris's analysis is well taken, particularly the reminder that even "garden-variety print ads" often tend to deceive the target audience.  The excerpt in _Harper's_ emphasizes  a ruthless level of deceit that seems to include every sort of manipulation not expressly forbidden by law. In _Harper's_, at least, outright deceit, rather than simple equivocation and emotional appeals, figures as the core of the evangelist's strategy. This may not always be the case.
>
>   I suspect that one reason for the adoption of the "evangelism" metaphor is that "propaganda" sounds sneaky. "Evangelism" suggests not only a deep, whole-souled commitment on the part of the shills - I mean, employees - but that they're offering transcendent blessings to the suckers - I mean, customers.
>
> I imagine that the generalizing tendency of English semantics will not permit the confinement of "evangelism" to the contexts Chris supplies.
>
>
>   JL
>
> Chris F Waigl <chris at LASCRIBE.NET> wrote:
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> Subject: Re: The new "evangelism"
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> Jonathan Lighter wrote:
>> April _Harper's_, p. 23f., prints an internal Microsoft document titled "Generalized Evangelism Timeline" with this note: "Microsoft internal documents define evangelism as 'the art and science of getting developers to ship products that support Microsoft's platforms."
>>
>> According the document in question, "Evangelism should avoid formal, frontal assaults, instead focusing its efforts on hit-and-run tactics. The elements of the evangelical infrastructure [are] conference presentations, books, magazine articles, white papers, etc....Working behind the scenes to orchestrate 'independent' praise of our technology is a key evangelism function. 'Independent' analysts' reports should be issued, praising your technology and damning the competitors (or ignoring them). 'Independent' consultants should write articles, give conference presentations, moderate stacked panels on our behalf....'Independent' academic sources should be cultivated and quoted (and granted research money). Every possible source of leverage should be sought and turned to our advantage."
>>
>> So one truly independent definition of "evangelism," in the current dispensation, is "extremely aggressive marketing, advertising, promotion, etc., of a product by means that include the carefully planned deception of target audiences."
>>
>>
>
> I don't think this quite captures the sense.
>
> Of course Microsoft will only talk about Microsoft evangelism. (Much
> like many Catholics will be implying that, when they use the term "the
> church", they mean the Catholic church, come to think of it. Or similar
> for other religions.) Looking beyond the ridiculousness or cynicism of
> the statement, even garden-variety print ads employ "means that include
> the carefully planned deception of target audiences".
>
> (Disclaimer: My mind boggled when I first encountered this new sense a
> few years ago, and when I was recently approached about applying for a
> position with this job title, my reaction was "yikes, no way," even
> though the job would have been passably interesting, and was not about
> marketing or selling any product.)
>
> As I understand the word, the key element in the above definition is
> "platform": It is not about selling more MS products to developers, but
> getting them to develop stuff that runs on MS's operating system, web
> framework, etc. in order to make that framework or platform more
> attractive to a much greater number of customers (non-developers) by
> proxy. Microsoft has been extraordinarily successful at this goal, as
> I'm sure everyone here knows. Many people will not even consider a
> different platform, even if they accept it might be superior in theory,
> because they are used to third-party tools and games that run on Windows.
>
> Other examples of evangelists I have encountered include:
>
> - web standards evangelist -- maybe a web designer who will
> systematically follow the approach know as "web-standards compliant
> design", inform the clients about its advantages (in their opinion),
> frequent conferences / write articles / give presentations on this topic
> etc.
> - IT security evangelist -- this may be an actual job title for a person
> whose job it is to make the members of an organisation aware of good
> password / browsing / document handling etc. practices, by means other
> than writing and enforcing policies: again presentations, newsletters,
> links to articles about security, workshops, etc.
> - Linux evangelist, microformats evangelist, social software evangelist
> and many more; and I've been called a Unicode evangelist (and no, I'm
> not selling anything).
>
> All these have in common that the object of the "evangelism" is more of
> a tool to achieve a particular result, than the product to be ultimately
> sold, at least if the selling is directed at the people who are exposed
> to the evangelism. The result can be to sell one's product to *other*
> people (see MS above), or to convince companies that it is their
> (financial) advantage to go about their business differently (while
> paying the evangelist as a consultant).
>
> Chris Waigl
> I much prefer "propaganda" though
>
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