__Escalate_ > "kick upstairs" (as it were)

[Benjamin Barrett]

George Thompson reported this in 2005 at http://listserv.linguistlist.org/cgi-bin/wa?A2=ind0508E&L=ADS-L&P=R1349&I=-3&X=31E1243EC321516260&Y. There are a number of responses in the thread.

Benjamin Barrett
Seattle, WA

On Jul 16, 2012, at 11:43 AM, Wilson Gray wrote:

> 
> From a thread having to do with the training of help-desk human resources:
> 
> "An experienced staff member knows just to _escalate_ such problem
> patrons to someone who can find the appropriate solutions for their
> particular complaints."

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