Crash unexpected with CLAN

Tue Jan 6 22:33:00 UTC 2009

Christophe,

    The sendtopraat failure is a bug. I have just fixed it and new CLAN is
on childes web site.

    I am still working on problems of getting CHA files appears with proper
icon in folder listing or Explorer. But, even if there is only a generic
icon associated with a CHAT file, clicking on it still opens CLAN as
expected.

Leonid.

On 06-01-09 16:36, "Christophe Parisse" <cparisse at u-paris10.fr> wrote:

> Leonid
> 
> Many thanks for all your answers. This helps a lot and I think the QuickTime
> "bad installation" was a good candidate. I did not think about removing
> manually old stuff from QuickTime. Could have worked. Of course
> re-installing OS would have worked but it was just not possible.
> 
> Just two small things as I am "on the subject":
> 
> I discovered today that the latest version of CLAN (was not true of 15
> august 2008 version) had a new bug in the "sound to analyzer" menu. The
> script generated to work with Praat has supplementary characters before the
> file name and it does not work anymore (see attached file).
> 
> I had another problem (small) with CLAN on a new machine (twice the same on
> different computers). I had no icons for .cha but icon for .cex. No
> reinstallation nor editing of the preferences in Explorer could change this.
> It was bothersome in Explorer. I was able to solve the problem by
> manipulating the Windows register, but I have still no Icon in the
> "program". I have icons in Explorer now so it is not too bad.
> 
> Sorry for all this, I just took the opportunity to round up some small
> problems. CLAN is a great software and works perfectly considering the size
> of the budget it was build with and the number of people that use it (by the
> way do you have any idea of the number of CLAN installations ?).
> 
> Christophe
> 
> -----Message d'origine-----
> De : chibolts at googlegroups.com [mailto:chibolts at googlegroups.com] De la part
> de Leonid Spektor
> Envoyé : mardi 6 janvier 2009 20:27
> À : chibolts at googlegroups.com
> Objet : Re: Crash unexpected with CLAN
> 
> 
> Christophe,
> 
>     I never heard of exactly the same case as enumerated by points 1), 2),
> 3). But, we have had several report of similar type. One had to do with new
> version of QuickTime that I never tested CLAN with. CLAN worked fine, they
> updated QuickTime and CLAN stopped working. The second one had to do with
> the fact that computer had multiple versions of QuickTime installed, due to
> failure of new QuickTime installation to properly remove previous versions,
> so the conflict of multiple version crashed CLAN. There was one case in
> which CLAN tried to display movie window outside the desktop/screen. In most
> cases the problem is with bad installation of QuickTime. In last case the
> problem with CLAN's preferences being corrupted somehow. One suggestion that
> I always make is to first uninstall previous version of any software you are
> updating. Only then install new version, it will take more time, but often
> installers fail to properly uninstall previous version and this causes
> problems later on. If CLAN's preference are corrupted, then you can move or
> delete them. On Windows PC they are located in either "c:\windows\CLAN" or
> "c:\winnt\CLAN" folder. In the end if non of this help, then the only thing
> I do recommend is to re-install windows OS. I've never discovered anything
> specific, other than CLAN and QuickTime, that could cause the crash, but
> re-installing OS always helped.
> 
> Leonid.
> 
> 
> 
> On 06-01-09 03:57, "Christophe Parisse" <cparisse at u-paris10.fr> wrote:
> 
>> 
>> Hi Leonid
>> 
>> I will see with my student when she will be able to bring me her computer.
>> The strange thing with her computer was that everything was working well
> and
>> then suddenly, no files were working anymore, no just a single file. I
> will
>> see with her.
>> 
>> But my question was also whether you just encountered before a problem
> where
>> 1) CLAN works, 2) QuickTime works, 3) calling F4 in CLAN caused CLAN to
>> crash (the crash was visibly at the moment the video windows started to
>> appear). I ask this because last year when my college had this problem I
> was
>> totally unable to solve the problem, even with installing new or old
>> versions of CLAN or QuickTime ! The problem was of course that it was
>> impossible to reinstall completely the system because the computer was
>> prepared by the university team and well ... when there are so many people
>> involved nothing is possible.
>> 
>> So my question was whether, outside version problems for CLAN and
> QuickTime
>> which I don't think are the reason for the problem, did you ever met that
>> sort of problem and do you have any idea about the nature of the problem.
>> 
>> Many thanks
>> 
>> Christophe
>> 
>> -----Message d'origine-----
>> De : chibolts at googlegroups.com [mailto:chibolts at googlegroups.com] De la
> part
>> de Leonid Spektor
>> Envoyé : lundi 5 janvier 2009 22:49
>> À : chibolts at googlegroups.com
>> Objet : Re: Crash unexpected with CLAN
>> 
>> 
>> Christophe,
>> 
>>     I have just tried the latest version of CLAN 02-Jan-2009 on our vista
>> machine and it worked fine. We have QuickTime 7.5.5 installed on that
>> machine and I was using our test sample. If your student's vista machine
> has
>> newer version of QuickTime, then let me know. I am also assuming that your
>> student is using the latest version of CLAN. The last variable that we
> need
>> to synchronize is the test sample. You can download our test sample for
>> video at this URL:
>> 
>> http://talkbank.org/dv/sample.zip
>> 
>> Please, make sure that all three variables are the same on your end as
> they
>> are on our and try CLAN again. Let me know what happens. I can try to
>> further diagnose the problem after that.
>> 
>> Leonid.
>> 
>> P.S. Please reply to me directly at this point, because this might take a
>> while to resolve.
>> 
>> 
>> On 05-01-09 12:26, "Christophe Parisse" <cparisse at u-paris10.fr> wrote:
>> 
>>> 
>>> Dear Leonid
>>> I wish you and everybody at CHILDES an happy new year.
>>> 
>>> Unfortunately, I will begin with year with a problem with CLAN and
>>> quicktime.
>>> 
>>> I have a student who was using CLAN normally with the videos. Every thing
>>> was working normally up to a point when suddenly, when using F4 CLAN
>> starts
>>> to crash unexpectedly. And this behaviour is now permanent ! And vidéos
>>> still work with quicktime and CLAN works fine without the videos (note
>> that
>>> I have a student who was never able to make CLAN + Quicktime work on her
>>> computer so she had similar problems but from the start).
>>> 
>>> They are all using Vista.
>>> 
>>> Do you have any idea about the cause of this problem.
>>> 
>>> Many thanks
>>> 
>>> Christophe
>>> 
>>> 
>>>> 
>>> 
>> 
>> 
>> 
>> 
>> 
>>> 
>> 
> 
> 
> 
> 
> > 
> Open long sound file... Hø C:\ABC\antoine-24-1_10_10_son.wav
> Rename... temp
> Extract part... 28.460000 29.557000 yes
> Rename... "attends_maman_elle_va_pousser._"
> select LongSound temp
> Remove

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