Sonic mode does not show sound waves & video does not play

[juliaruser at gmail.com]

Dear Brian,

There appears to be a problem with sonic mode. Sonic mode opens, but it 
does not show sound waves (see attached image). The video does not play 
either as long as sonic mode is open. We tried to delete the .wav file and 
generate a new one, but that did not help. 
Do you have a solution?

Thank you.

Kind regards,
Julia

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