Audio file issue

[Mary Joukhador]

Hi Leonid,

How can I check those aspects of the file? In documents, it looks exactly 
the same as all the others that have worked. If CLAN doesn't support them 
due to the Hz rate is it possible to change the audio file for it to work?
It's likely there's something that CLAN doesn't support in these two audio 
files only because I have 10 others that consistently work just fine. 

Thank you,
Mary

On Monday, January 8, 2018 at 3:07:03 PM UTC+11, Leonid Spektor wrote:
>
> Mary,
>
> Do you get the same error message when you try to attach audio file to 
> data file that worked before? It is possible that your new audio file's 
> .wav format is not supported by CLAN. CLAN support only non-compressed 8 or 
> 16 bit and 8, 11, 16, 22, 24, 32, 44 or 48kHz rate .wav files.
>
> If your new .wav file is the same as your previous .wav files and meets 
> format supported by CLAN, then may be CLAN got into a bad state and you 
> should quit CLAN completely and re-start it again. if it still fails try to 
> reboot your computer.
>
>
> Leonid.
>
> On Jan 7, 2018, at 22:13, Mary Joukhador <crunchiem... at gmail.com 
> <javascript:>> wrote:
>
> Hi,
>
> I have done a few transcriptions and was able to easily attach the audio 
> file by making sure titles were the same and hitting F5, however, I've now 
> started a new one and I get this warning when I press F5 even though I've 
> done everything the same way. It's not just with this audio file as I've 
> tried it with a different one and it's the same issue. I've also tried 
> renaming, using a different computer, and moving around the files.
>
> I can't work out what's wrong as I'm doing everything the same way as the 
> last 6 I've done. I've attached a picture warning. 
>
> Thanks in advance,
> Mary
>
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