Troubleshoot CLAN crushing files

Sun May 10 03:18:34 UTC 2020

Hi Molly,

	The file you attached is a MSWord file. You need to change its extension from .cha to .doc and open it with Microsoft Word. After that you need to select menu "File->Save As...". After that select File Format "Plain Text (.txt) - look at picture below:

Now click on "Save" button and you should see the next window where you should select Other encoding: "Unicode (UTF-8)" like in the next picture:

After clicking on "OK" button you will have file .txt saved. Rename that extension to .cha and now CLAN will be able to open that .cha file. It should look like in the picture below:

Leonid.

> On May 9, 2020, at 20:48, Molly Ye <mollyye1994 at gmail.com> wrote:
> 
> Hi Leonid,
> 
> I was running CHECK command from Commands window. I believe it might be the way I concert word file to cha. created the problems. I have no problem opening a cha file that already was checked without errors. However, when I run CHECK commands from Commands window, and it tells me the file has some errors, then I try to open the file by double clicking it, a window pops up saying my file may be corrupted. I have attached to this email the problematic data file and a screenshot of pop-up window which states the file may be corrupted. 
> 
> Thank you so much for your assistance!
> 
> Best,
> Molly 
> 
> On Mon, Mar 30, 2020 at 3:48 PM Leonid Spektor <spektor at andrew.cmu.edu <mailto:spektor at andrew.cmu.edu>> wrote:
> Molly,
> 
> 	If CLAN opens at all on your Mac, then the problem you are describing doesn't have anything to do with Mac. I would suggest that you quit CLAN completely and restart it and see if the problem persists. If it does, then reboot your Mac and try again. After that you can try installing the latest version of CLAN on your Mac or sent to me directly the data file that crushes CLAN when you run CHECK and I will try to diagnose the problem. Also, tell me if you are running CHECK command from Commands window or you are using ESC-L or "Mode->Check opened file" menu.
> 
> 
> Leonid.
> 
>> On Mar 30, 2020, at 14:43, Molly Ye <mollyye1994 at gmail.com <mailto:mollyye1994 at gmail.com>> wrote:
>> 
>> Hi!
>> 
>> I ran into a problem with CLAN where it always crushes my files every time I run a check commend. Does it have anything to do with the fact that I'm using a MAC?
>> 
>> Thank you!
>> Molly 
>> 
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