South Africa: Absa Bank bridges language gap with new ATM options

[Francis Hult]

ATM Marketplace

 

Absa Bank bridges language gap with new ATM options

 

South Africa's Absa Bank has launched a country-wide pilot to introduce foreign languages on its ATMs.

 

According to a news release, the ATMs will offer German, Spanish, Portuguese and French language options for international customers. Absa services at ATMs are accessible in local languages IsiXhosa, IsiZulu, Sesotho, Tshivenda, Sesotho sa Leboa, Xitsonga and Afrikaans. These languages have increased access to the broader public.

 

Starting with ATMs in Absa buildings, the plan is to roll out the language offerings at 50 Absa ATMs now and then extend the pilot to Absa ATMs located at international airports, shopping malls and other tourist hotspots.

 

Full story:

http://atmmarketplace.com/article.php?id=10812&na=1

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