Installation errors with Windows XP

[James O'Shea]

I had this problem too.  Downloading and running the HaspUserSetup.exe program
resolved this issue for me.  You can get it off of the pstnet.com eprime support
site (http://www.pstnet.com/e-prime/support/login.asp) under Download/Misc.  See
the following knowlegebase entry for more info:
http://www.pstnet.com/e-prime/support/support.asp?RequestID=8109

-jamie


On Mon, 25 Jul 2005, Rebecca Williams wrote:

> Date: Mon, 25 Jul 2005 14:54:36 -0400
> From: Rebecca Williams <rkwillia at bu.edu>
> To: eprime at mail.talkbank.org
> Subject: Installation errors with Windows XP
>
> Has anyone had any problems installing E-Prime with Windows XP?
> I just tried to today on a new computer and we are getting this error:
> Failed to write keys or values to the database registry. Failed to open the
> registry.
> 0
> 65537
>
> If you then click ok, the installation would continue, but it would then
> fail to recognize the hardware key.
>
> We've never had this problem before.
>
>
>