Obscuring Black Software/Hardware Issue in E-Run

[David McFarlane]

IOW, it was a video driver issue (ATI Technologies CrossFire (aka 
CrossFireX) technology, see 
http://en.wikipedia.org/wiki/ATI_CrossFire ), as I suspected.  How 
did you get that turned on in the first place (and how did you turn it off)?


>I figured out what the issue was on my own.
>
>It was the computer using crossfire mode. once turned off the problem
>went away.
>
>On Jun 14, 2:08 pm, David McFarlane <mcfar... at msu.edu> wrote:
> > Stock reminder:  1) I do not work for PST.  2) PST's trained staff
> > takes any and all questions 
> athttp://support.pstnet.com/e%2Dprime/support/login.asp, and they
> > strive to respond to all requests in 24-48 hours (although current
> > estimates are more like 10 days) -- this is pretty much their
> > substitute for proper documentation, so make full use of it.  3) If
> > you do get an answer from PST Web Support, please extend the courtesy
> > of posting their reply back here for the sake of others.
> >
> > That said, here is my take...
> >
> > 1) Offhand, I would suspect a video driver issue.  Did this start
> > after last Tue (8 Jun 2010)?  Note that the second Tuesday of the
> > month is when Microsoft releases its monthly updates, and sometimes
> > this breaks things.  You might try using System Restore to roll your
> > system back to a configuration before last Tue.
> >
> > 2) Windows 7 64-bit?  In that case, all bets are off!  If you want to
> > do anything serious with E-Prime, then you have to get a computer
> > that runs good old Windows XP.  PST staff should have told you this.
> >
> > -- David McFarlane, Professional Faultfinder
> > "For a successful technology, reality must take precedence over
> > public relations, for nature cannot be fooled."  (Richard Feynman,
> > Nobel prize-winning physicist)
> >
> > At 6/12/2010 09:19 AM Saturday, you wrote:
> >
> >
> >
> > >I have contacted PST about this issues, and they have not yet had the
> > >time to look at it on Friday or the weekend. The phone tech I spoke to
> > >really has no idea.
> >
> > >All of a sudden I am finding that the display in E-RUN is now being
> > >nearly entirely covered but a obscuring black box border with covers
> > >all but a little bit of the text in the middle.
> >
> > >This happened after a downloaded and ran the counterbalance example;
> > >though I doubt it is related.
> >
> > >Now every e-prime experiment I run has this problem, EVEN the basic
> > >(professional) file generated from New.
> >
> > >I talked to tech support online, and they suggested is use your
> > >MSCONFIG walkthrough to remove any other programs that might be
> > >effecting E-Prime while it E-Runs. I currently have all external
> > >programs off, and the issue remains. This also was not even a problem
> > >with the same computer a few days ago.
> >
> > >I have attached a picture of what it looks like while running
> > >Basic(prof) generated new file.
> >
> > >http://yfrog.com/eu0611001601aj
> >
> > >http://yfrog.com/9h0611001601j
> >
> > >I am using windows 7 64 bit.

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