problem with E-Run

[David McFarlane]

Chunsheng,

You may just have to wait for PST Support to help you out with this, 
but offhand, I think you will have to use the E-Prime License Manager 
(LicenseManager.exe) in order to insert the correct license numer for 
your installation.  Again, PST Support should give you instructions 
on how to do that, see links below for best ways to contact them.

-----
David McFarlane
E-Prime training 
online:  http://psychology.msu.edu/Workshops_Courses/eprime.aspx
Twitter:  @EPrimeMaster (https://twitter.com/EPrimeMaster )

/----
Stock reminder:  1) I do not work for PST.  2) PST's trained staff 
take any and all questions at https://support.pstnet.com , and they 
strive to respond to all requests in 24-48 hours, so make full use of 
it.  3) In addition, PST offers several instructional videos on their 
YouTube channel (http://www.youtube.com/user/PSTNET ).  4) If you do 
get an answer from PST staff, please extend the courtesy of posting 
their reply back here for the sake of others.
\----


At 10/24/2013 11:34 AM Thursday, George Yang wrote:
>Dear E-Prime users
>
>I am really new to E prime, with nearly zero prior experience. So 
>please bear with my really dumb question.  I only have the E prime 
>evaluation version on my computer (I wish I could have the full 
>package). And, in order to collaborate with another colleague in 
>another institution, I purchased E Prime Run time license.
>
>However, when I was running the E prime script written by my 
>coworker, the E run was not working. It showed that "the 
>Demo/evaluation license does not support E-Run". I googled for this 
>problem, was not lucky enough. I should say that. I first installed 
>the evaluation version of E-Prime on my pc, then installed the E-Run.
>
>I tried to uninstall the E prime evaluation version and E-run. Then 
>first install E-Run and then E prime evaluation version. After 
>generating the E run script on the evaluation E prime,the same 
>problem occurred when I tried to open E-Run.
>
>I guess that some of you may feel this is really a dumb question. 
>However, it has been baffling me for a few days. I emailed PST, but 
>no response so far. My collaborator in another institution could not 
>figure it out either. So I am here now.
>
>If any of the group members can help me out, I'd really appreciate it.
>
>Thanks a lot.
>
>Sincerely,
>
>Chunsheng Yang
>University of Connecticut

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