Problem with ClanU on Windows XP

[Brian MacWhinney]

On 1/29/04 9:17 PM, "sirai at sccs.chukyo-u.ac.jp" <sirai at sccs.chukyo-u.ac.jp>
wrote:

> Dear All,
>
> Thanks to Brian, CLAN has improved every year and become very
> powerful.
>
> However, I have the following problem:
> CLAN on Windows 2000 works fine. But CLAN-U on Windows XP
> (Japanese version) does not.
>
> Everytime I run CLAN-U and start to transcribe with Quicktime, my
> computer freezes. And my students also suffer the same problem
> (with their computers).
>
> Interestingly, it seems that CLAN (V 06-Mar-2003) is OK on Windows XP
> and shows chat files in unicode (Japanese).
> What is difference between CLAN and CLAN-U?
>
> Thanks for your help.
>
> Hidetosi Sirai
> Chukyo University
>
>
>
>
Dear Hidetosi,

This will be difficult to test, since we don't have Japanese Windows XP
here.  We have no problem with CLAN-U on English Windows XP.  I have been
using it for about a year.  However, I am wondering if the problem is really
with CLAN or perhaps just with QuickTime.  Do you have any problems with
CLANU when you are not using Quicktime?   In other words, is the normal use
of CLAN fine?  If so, then can we be sure first that QuickTime is playing
the video correctly on your machine outside of CLAN?  Make sure that, when
you play the video outside of CLAN, you start it from QuickTime itself.
Then, if that works, can we be sure that when you start a video from CLAN
that it is playing through QuickTime and not Windows Media Player?  If you
set QuickTIme as your default player, then you can avoid that problem.

Please tell me what you think about these possibilities.

--Brian