TOC: Language Policy Vol 8, No 1 (2009)
Harold Schiffman
hfsclpp at gmail.com
Tue Mar 17 17:24:18 UTC 2009
Language Policy Vol 8, No 1 (2009)
Publisher: Springer
http://www.springer.com
Journal Title: Language Policy
Volume Number: 8
Issue Number: 1
Issue Date: 2009
Subtitle: Global Connections: Language Policies and International Call Centers
Main Text:
Table of Contents:
Editorial
Global connections: language policies and international call centers
Author(s) Kendall A. King
http://dx.doi.org/10.1007/s10993-008-9123-6
Page 1 - 3
Original Paper
Linguistic globalization and the call center industry: Imperialism, hegemony or
cosmopolitanism?
Author(s) Selma K. Sonntag
http://dx.doi.org/10.1007/s10993-008-9112-9
Page 5 - 25
Original Paper
Marketing, management and performance: multilingualism as commodity in
a tourism
call centre
Author(s) Alexandre Duchêne
http://dx.doi.org/10.1007/s10993-008-9115-6
Page 27 - 50
Original Paper
Threats to the sustainability of the outsourced call center industry in the
Philippines: implications for language policy
Author(s) Eric Friginal
http://dx.doi.org/10.1007/s10993-008-9119-2
Page 51 - 68
Original Paper
Outsourcing, globalizing economics, and shifting language policies: issues in
managing Indian call centres
Author(s) Brian Morgan, Vaidehi Ramanathan
http://dx.doi.org/10.1007/s10993-008-9111-x
Page 69 - 80
Book Review
Anne Pauwels, Joanne Winter and Joseph Lo Bianco (eds): Maintaining Minority
Languages in Transnational Contexts (Palgrave Studies in Minority Languages and
Communities)
Author(s) Sue Fox
http://dx.doi.org/10.1007/s10993-008-9106-7
Page 81 - 83
Book review
Monica Heller: Linguistic Minorities and Modernity: A Sociolinguistic
Ethnography (2nd Edition)
Author(s) Ameena Ghaffar-Kucher
http://dx.doi.org/10.1007/s10993-008-9122-7
Page 85 - 87
Questions for ...
Questions for Robert Cooper
Author(s) Elana Shohamy
http://dx.doi.org/10.1007/s10993-008-9114-7
Page 89 - 94
http://linguistlist.org/issues/20/20-894.html
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