[lg policy] Is the Largest Public Translation Service in the World Big Enough?

[Harold Schiffman]

Forwarded from: Nataly Kelly <natalyekelly at yahoo.com>


  Is the Largest Public Translation Service in the World Big Enough?


Last week, Common Sense Advisory interviewed Juhani (Karl-Johan) Lönnroth,
Director General of the European Commission's translation service, which
boasts an impressive 2,500 employees and translates two million pages of
content per year across 506 language pairs. Some critics accuse the
Directorate General for Translation -- the largest service in the entire
E.U. -- of inefficiencies and bureaucracy, stating that this number of
employees is far too great. But is it really? Not according to our
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Consider these facts:

   - The Canadian Translation
Bureau<http://www.globalwatchtower.com/2005/08/19/canadian-translation-bureau-top-5/>has
1,200 employees that support a population of 33 million. This means
that
   there is *one government translation staff member for every 27,500 people
   in Canada*.
   - The Directorate General for
Translatio<http://ec.europa.eu/dgs/translation/index_en.htm>n
   has 2,500 employees that serve a population of approximately 500 million. In
   other words, there is *one translation person employed for every 200,000
   people in the E.U.*
   - If we add the Directorate General for
Interpretation<http://ec.europa.eu/dgs/scic/>and its 500 employees
into the mix, the ratio changes slightly. The E.U.'s
   translation and interpretation services have a combined 3,000 employees,
   which would mean that there is *one translation or interpreting staff
   member for every 167,000 E.U. residents*. This is probably a better
   comparison, since the Canadian Translation Bureau also provides interpreting
   services.
   - How does the E.U. translation service compare to its for-profit peers?
   The average revenue for the top 30 translation companies in
2008<http://www.commonsenseadvisory.com/members/res_cgi.php/090513_QT_2009_top_30_lsps.php>was
US$126 million, and these companies employed 984 people on average.
This
   gives us an average of roughly eight employees for every US$1 million in
   revenue. In 2006, the E.U. spent approximately 236 million euros on
   translation and interpreting services -- that equates to US$342 million,
   using an exchange rate of 1.45 dollars for every euro. Using this
   comparison, the E.U. could have up to 2,736 employees and still keep pace
   with the efficiency of the world's top 30 for-profit language service
   providers.* In its current form, the E.U. service is actually more
   efficient than most large, for-profit translation companies.*

We're not picking on the Canadian Translation Bureau -- quite the opposite.
Canada has a long history of leading the field in the areas of terminology
management, certification, translation, and community interpreting. So, it
is not surprising that the country has a robust translation support
mechanism - one of the most comprehensive in the world. However, it is
surprising to us that the E.U. has such a comparatively smaller ratio of
people on staff, especially when one considers the linguistic diversity
within its borders. If our calculations are correct, *Canadians have six
times more translation and interpreting staff per person than do the
citizens of the E.U. *And, while the Canadian Translation Bureau does offer
some language combinations beyond French<>English, they do not bear the
burden of 506 language pairs.


Obviously, there are many reasons for the discrepancy, including the
structures of the government bodies themselves and the different types of
tasks they oversee.  In other words, this is not an apples-to-apples
comparison, but it does help to give some sort of context, especially for
those who struggle to understand how and why any organization could possibly
need so many people just to convert information from one language to
another.


In summary, is the E.U.'s translation service a lumbering, inefficient,
dinosaur of a bureaucracy as some critics have claimed? Not in the
slightest. Our new members-only "Translation Work and the
E.U.<http://www.commonsenseadvisory.com/members/registration.php>"
provides more details from our interview with Director General Lönnroth, to
help those translation companies interested in capturing a piece of the 12
to 15 million euros the service spends each year with language service
providers around the globe.



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