[lg policy] Good grammar leads to violence at Starbucks?

Christina Paulston paulston at PITT.EDU
Tue Aug 17 04:55:21 UTC 2010


Dennis dear,
	surely the question is, why go to Starbucks?  Avoid the culture, and  
the language won't bother you. Christina





On Aug 16, 2010, at 10:07 PM, Dennis Baron wrote:

> There;s a new post on the Web of Language: Good grammar leads to  
> violence at Starbucks?
>
> Apparently an English professor was ejected from a Starbucks on  
> Manhattan’s Upper West Side for—she claims—not deploying Starbucks  
> mandatory corporate-speak. The story immediately lit up the  
> internet, turning her into an instant celebrity. Just as Steven  
> Slater, the JetBlue flight attendant who couldn’t take it any more,  
> became the heroic employee who finally bucked the system when he  
> cursed out nasty passengers over the intercom and deployed the  
> emergency slide to make his escape, Lynne  Rosenthal was the  
> customer who cared so much about good English that she finally stood  
> up to the coffee giant and got run off the premises by New York’s  
> finest for her troubles. Well, at least that’s what she says happened.
> According to the New York Post, Rosenthal, who says she has an  
> English Ph. D. from Columbia, ordered a multigrain bagel at  
> Starbucks but “became enraged when the barista at the franchise”  
> asked, "Do you want butter or cheese?" She continued, "I refused to  
> say 'without butter or cheese.' When you go to Burger King, you  
> don't have to list the six things you don't want. Linguistically,  
> it's stupid, and I'm a stickler for correct English." When she  
> refused to answer, she claims that she was told, "You’re not going  
> to get anything unless you say butter or cheese!" And then the cops  
> came.
>
> read who did what to whom at the Web of Language: http://bit.ly/weblan
> ____________________
> Dennis Baron
> Professor of English and Linguistics
> Department of English
> University of Illinois
> 608 S. Wright St.
> Urbana, IL 61801
>
> office: 217-244-0568
> fax: 217-333-4321
>
> http://www.illinois.edu/goto/debaron
>
> read the Web of Language:
> http://www.illinois.edu/goto/weboflanguage
>
>
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>
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