[lg policy] Alabama: SunGard Adds Multi-Language Support to iWorks Healthcare Solutions

[Harold Schiffman]

SunGard Adds Multi-Language Support to iWorks Healthcare Solutions

SunGard has added Spanish language capabilities to two of its iWorks
Healthcare solutions: iWorks Macess, a content management, process
management and customer service platform, and iWorks FormWorks, a
front-end data capture solution.



Birmingham, AL (PRWEB) May 30, 2012

SunGard has added Spanish language capabilities to two of its iWorks
Healthcare solutions: iWorks Macess, a content management, process
management and customer service platform, and iWorks FormWorks, a
front-end data capture solution. These solutions help health plans
automate and streamline business processes to help improve efficiency
and reduce costs across their organizations. By providing Spanish
language capabilities, SunGard is helping health plans better serve
their customers and accelerate growth throughout the Americas.

The Hispanic population in the U.S. grew 43% between 2000 and 20101,
accounting for more than half of the nation's growth during that time,
representing a large opportunity for health plans to grow
domestically. With nearly a third of the Hispanic population without
health insurance2, systems with multi-language support will help plans
better serve customers and increase claims processing efficiencies. As
health plans also consider geographic expansion to achieve growth, it
is critical that payers can leverage technology to support new
language characters that provides a comprehensive platform capable of
reaching Latin American markets. iWorks Healthcare business solutions
capture, interpret and display the Spanish language, opening up new
expansion opportunities for health plans.

Tom Claussen, vice president of development of SunGard’s iWorks
Healthcare business, said, “With U.S. health plans focused on growth,
many of them are looking to expand into Latin America. iWorks’
multi-language support will help plans to enhance and differentiate
service offerings to their Spanish-speaking customers.”

1 U.S. Census Bureau press release, “2010 Census Shows Nation's
Hispanic Population Grew Four Times Faster Than Total U.S.
Population,” May 26, 2011.

2 U.S. Department of Health & Human Services, Office of Health Policy
report, “Overview of the Uninsured in the United States: A Summary of
the 2011 Current Population Survey,” September 2011. The report states
that in 2010, three in ten individuals of Hispanic origin (30.7%) were
uninsured.

About SunGard’s iWorks
SunGard’s iWorks is a business-driven IT product suite for the
insurance industry in each of the following major business lines:
life/health/annuities/pensions, property and casualty and reinsurance.
iWorks offers a range of products and services including front-office
tools, policy administration, reinsurance, actuarial calculations,
financial accounting, investment accounting, and reporting. SunGard
partners with customers to deliver products and services that align
with changing business and regulatory needs. For more information,
visit http://www.sungard.com/iworksinsurance.com.

About SunGard
SunGard is one of the world’s leading software and technology services
companies. SunGard has more than 17,000 employees and serves
approximately 25,000 customers in more than 70 countries. SunGard
provides software and processing solutions for financial services,
education and the public sector. SunGard also provides disaster
recovery services, managed IT services, information availability
consulting services and business continuity management software. With
annual revenue of about $4.5 billion, SunGard is the largest privately
held software and services company and is ranked 480 on the Fortune
500. Look for us wherever the mission is critical. For more
information, visit http://www.sungard.com.



http://www.prweb.com/releases/2012/5/prweb9556839.htm

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