26.1913, Books: Producing and Managing Restricted Activities: Chevalier, Moore (eds.)
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LINGUIST List: Vol-26-1913. Thu Apr 09 2015. ISSN: 1069 - 4875.
Subject: 26.1913, Books: Producing and Managing Restricted Activities: Chevalier, Moore (eds.)
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Date: Thu, 09 Apr 2015 17:24:21
From: Karin Plijnaar [karin.plijnaar at benjamins.nl]
Subject: Producing and Managing Restricted Activities: Chevalier, Moore (eds.)
Title: Producing and Managing Restricted Activities
Subtitle: Avoidance and withholding in institutional interaction
Series Title: Pragmatics & Beyond New Series 255
Publication Year: 2015
Publisher: John Benjamins
http://www.benjamins.com/
Book URL: https://benjamins.com/catalog/pbns.255
Editor: Fabienne H.G. Chevalier
Editor: John Moore
Electronic: ISBN: 9789027269096 Pages: Price: Europe EURO 99.00
Electronic: ISBN: 9789027269096 Pages: Price: U.S. $ 149.00
Electronic: ISBN: 9789027269096 Pages: Price: U.K. £ 83.00
Hardback: ISBN: 9789027256607 Pages: Price: U.S. $ 149.00
Hardback: ISBN: 9789027256607 Pages: Price: U.K. £ 83.00
Hardback: ISBN: 9789027256607 Pages: Price: Europe EURO 104.94
Abstract:
This book examines the kinds of talk that service providers working in various
settings (e.g. doctors, healthcare providers, helpline call takers, tourist
officers) seek to avoid in their interactions with clients, when such talk may
be expected or due in some way. The studies utilise Conversation Analysis to
demonstrate how participants use the interactional practices of avoidance and
withholding to construct specific activities as restricted. The various
authors also show how, in contributing to the restricted character of certain
activities, withholding and avoidance in turn contribute to both the
accomplishment of the particular work of the specific organisations and to the
construction of the specific institutional identities of the professionals.
Overall, the collection offers an authoritative account of restriction and
avoidance in workplace interaction.
Linguistic Field(s): Discourse Analysis
Linguistic Theories
Pragmatics
Written In: English (eng)
See this book announcement on our website:
http://linguistlist.org/pubs/books/get-book.cfm?BookID=83715
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