Job Announcement: Council on International Educational Exchange (CIEE) St. Petersburg, Russia

Jarlath McGuckin jmcguckin at CIEE.ORG
Tue Jan 22 09:02:17 UTC 2008


Dear All:  

CIEE is very pleased to announce the following completely new position in St. 
Petersburg.  

If you are interested, please do not hesitate to apply.  

If you know someone who might be interested, please pass this information on 
to them.

Thank you, 

Nathan Longan

Nathan Longan, PhD
Resident Director
CIEE Study Center
St. Petersburg, Russia

::JM 
______________________________________________________

Administrative Director, CIEE Study Center, St Petersburg, Russia

Reports To: Program Director, Africa, Middle East, & Northern, Central, and 
Eastern Europe

Location: St. Petersburg, Russia

Start Date: May 15, 2008

Summary of Position:

The Administrative Director is a year round position responsible for helping to 
ensure the quality and success of the programs offered at the CIEE St. 
Petersburg Study Center.  The position assists with various aspects of the in-
country operations as well as for long-range planning, ongoing program 
evaluation, development, and marketing.  The Administrative Director is 
responsible for helping the program to achieve the highest levels of program 
quality and customer satisfaction. In addition, the Administrative Director is 
responsible for serving as the on-site director of the CIEE St. Petersburg 
Summer Program.

Primary Responsibilities

PROGRAM MANAGEMENT

·         Manage key administrative aspects of the program in accordance with 
CIEE policies and relevant agreements. 

·         Help manage the relationship with local host institutions. 

·         Participate in the formulation of the program budget. 

·         Maintain local banking arrangements and procedures for transfer of 
funds to the program. 

·         Manage program finances and submit monthly expense reports to the 
Portland office. 

·         Hire, supervise, and pay any local staff and/or subcontractors. 

·         Supervise the CIEE St. Petersburg Housing Coordinator and help ensure 
the quality of the housing program (homestays). 

Academic

·         Assist Resident Director with administration of academic program for 
two semester/academic year programs; Administer all academic aspects of 
summer program. 

·         Coordinate co-curricular aspects of academic program such as group 
excursions and field trips, guest lectures, or student internship opportunities. 

·         Facilitate registration into program courses.  Monitor changes in 
enrollment. 

·         Prepare student grade reports and send promptly to Portland at the 
conclusion of the summer program. 

·         Serve as daily point of contact for any student requests for special 
exceptions, complaints, appeals, etc. 

STUDENT SERVICES

·         Hold regular and well-publicized office hours for meetings with students 
and host institution staff. 

·         Confer with individual students, as necessary, and hold occasional 
group meetings. 

·         Assist with the planning and implementation of all aspects of student 
services: 

     o        Visas and other legal procedures that apply to students 

     o        Meet and greet and general orientation 

     o        Cross-cultural information and training 

     o        Housing 

     o        Cultural and social activities 

     o        Facilities (library, computer access, etc.) 

     o        Personal counseling and student adjustment; student morale and 
culture shock 

     o        Medical and psychological problems 

     o        Legal matters 

     o        Conflict resolution 

     o        Discipline 

HEALTH AND SAFETY

·         On an ongoing basis obtain current and reliable information concerning 
health and safety risks of the local environment, including program-sponsored 
accommodations, events, excursions, and other activities. 

·         Write an annual safety audit covering relevant health and safety 
information needed by participants, their parents, and sending schools. 

·         Provide orientation to participants upon arrival and as needed during 
the session.  Includes:  information on safety, health, legal, environmental, 
political, cultural, and religious conditions in the host country, and appropriate 
emergency response measures. 

·         Provide appropriate advice and warning to participants during the 
program in order to help them minimize risk and enhance their individual safety. 

·         Secure appropriate medical and professional services and help 
participants obtain the services they may need. 

·         In cases of serious health problems, injury, or other significant health 
and safety circumstances, maintain good communication among all program 
sponsors and others who need to know. 

·         Develop and maintain emergency preparedness processes and a crisis 
response plan. 

·         Communicate to participants applicable codes of conduct and the 
consequences of non-compliance.  Take appropriate action when aware that 
participants are in violation. 

PROGRAM EVALUATION

·         Participate in the design of appropriate evaluation mechanisms. 

·         Manage student evaluation processes after the orientation and at the 
conclusion of the program, including both evaluation of the program as a 
whole and of individual courses. 

·         Assist with coordination and facilitation of visits by ACB evaluation 
teams, providing information, coordinating their schedules, establishing 
appropriate local contacts, setting up group and/or individual meetings with 
students. 

·         Read and provide comments on the ACB Team Report after the 
evaluation.  Participate in the formulation of an action plan based on the Team 
Report. 

·         Write a full program report at the conclusion of the summer program. 

MARKETING

·         Participate in the writing of program materials (advertising materials, 
catalogue copy, bulletins, handbooks, arrival information, orientation 
information, and pre-departure reading and packing lists; Assist with the 
collection of course syllabi, curriculum vitae of teachers, and information 
concerning the country, the locale, and the host institution) 

·         Represent the program at conferences, training workshops, and other 
events according to a schedule put together by the Portland office. 

OTHER

·         From time to time, assist in the development and implementation of an 
International Faculty Development Seminar, other CIEE programs, a session at 
the CIEE Annual Conference, or at other professional meetings. 

·         Other duties as assigned. 

KNOWLEDGE AND SKILLS

·         Education—M.A. degree in relevant field required. 

·         Experience—Must have 5-7 years professional work experience, 
preferably in administration of international education programs. 

·         Language/Culture—Must have native or near-native fluency (written 
and spoken) in Russian and have an in-depth knowledge of Russian culture, 
history, business practices, and academic environment.  Must also have high 
level of fluency in written and spoken English.  Must be able to work and live 
legally in Russia. 

·         Academic—Must have an in-depth knowledge of U.S. academic 
institutions and their culture.  Must have the ability to function well in a 
complex institutional framework, have a high tolerance for ambiguity, flexibility, 
and the ability to respond quickly and appropriately to changing 
circumstances. 

·         Seasoned leadership skills—Must have the proven ability to lead a team 
through the complexities and challenges of a broad range of operational and 
academic issues.  

·         Customer service—Must have extremely strong servicing skills and the 
ability to resolve issues fairly, expediently, and cost-effectively. 

·         Interpersonal skills—Must be able to engender the trust and confidence 
of students and parents, and be able to deal effectively with a wide variety of 
often sensitive issues, ensuring that all involved parties are satisfied with the 
resolution. 

·         Superior written and verbal communication skills—Must be able to 
effectively communicate with students, parents, faculty, members of the ACB, 
and employees.  Must be able to work through and resolve a wide range of 
issues (some difficult/sensitive) and explain business and academic issues.  

·         Integrity—Must be a role model for professionalism and commitment to 
company values and stated goals.  Must exhibit such professionalism both 
internally (for all employees) and externally (for students, parents, faculty, 
and industry partners). 

·         Accountability -  In-depth knowledge of his/her program including 
administrative issues, Center issues, development needs, strategic priorities, 
sending school issues and ideas for future development. 

GENERAL INFORMATION

·         The Administrative Director is expected to be on call for emergency 
situations twenty-four hours a day, seven days a week.  S/he will also be 
expected to travel on occasion, as required. 

·         The Administrative Director is a full-time position.  It is expected that 
the AD will not regularly engage in outside activities for compensation except 
for occasional appointments as a consultant, speaking engagements, or 
editorial work. Any non-CIEE related work must be pre-approved by the CIEE 
Program Director. 

Compensation commensurate with qualifications.

Due to federal regulations a background check will be conducted as a 
condition of employment.

Interested Candidates please email a cover letter and resume by February 15, 
2008 to cieeresume at ciee.org.  Please put "Administrative Director - Russia" in 
the subject line.  We will contact those candidates we would like to meet with 
to further discuss this exciting opportunity. No phone calls please.

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