Tech help please?

[Valerie Sutton]

SignWriting List
August 26, 2007

Hello Kelly Jo -
That was easy tech support! Glad your PocketPuddle is working....

Val ;-)

-------

On Aug 26, 2007, at 12:32 PM, K.J. Boal wrote:

> Thank you so much, Val!  I'd forgotten about that conflict . . .  
> yes, that was the problem!  SignPuddle is working just fine now.   
> Thanks again!
>
> KJ
>
>
>
> > From: signwriting at mac.com
> > Subject: Re: [sw-l] Tech help please?
> > Date: Sun, 26 Aug 2007 07:05:39 -0700
> > To: sw-l at majordomo.valenciacc.edu
> >
> > SignWriting List
> > August 26, 2007
> >
> > On Aug 25, 2007, at 9:42 PM, K.J. Boal wrote:
> > > I hope you can help me . . . you may remember that I've been  
> having
> > > computer problems for the past several months? Well, it turns out
> > > that my old hard drive was failing, so I've had it replaced and
> > > it's working great except that it won't load my PocketPuddle! I
> > > tried to use it for the first time since the repair and it brought
> > > up the folder just fine, I double-clicked "Server Start", it
> > > brought up Mozilla Firefox with the purple Uniform Server page,
> > > then switched to a blank white page and didn't do anything else.
> > > Before, it would at least bring up the "Cannot Load Page" dialog
> > > box and I could hit "Retry" as many times as I needed to (often  
> 3-5
> > > times, but that doesn't matter now) and then it would load the
> > > page. Now it won't even do that! I've run the update, just in
> > > case, but it hasn't made any difference. Any suggestions??? I'm
> > > running Windows XP with the latest version of Firefox.
> >
> > Hello Kelly Jo!
> > Thanks for this message. I am happy that you got a new hard drive  
> and
> > it is working great...;-)
> >
> > The PocketPuddle can have a conflict with Skype. Did you know that?
> >
> > Do you have Skype installed too?
> >
> > So I would suggest that you download the document "PocketPuddle
> > Manual QuickStart" on this web page:
> >
> > SignPuddle Help
> > http://www.SignBank.org/signpuddle/help
> >
> > Scroll down...it is in the middle of the page under Reference  
> Manuals...
> >
> > In the back of that QuickStart manual, there is an explanation as to
> > how to make the PocketPuddle work with Skype still installed.
> >
> > One person I know had to literally uninstall Skype before the
> > PocketPuddle worked...
> >
> > Please tell us what happens after that, because there may be other
> > reasons as well...
> >
> > Val ;-)
> >
> >
> >
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