not playing video

Joyce Marzan jcbmarzan at
Sun Apr 29 06:27:11 UTC 2012

I regret to report that for some reason CLAN seems unable to access 
Quicktime 7 on a laptop:

OS Windows 7
CLANWin V 25-Apr-2012 16:00
QuickTime 7.7.1 (1680.42)

The following message appears when i open the CLAN program or any CHAT 

The prorgam (or file) then opens. I can transcribe and code in the file, 
and run CHECK (Esc-L) and run other commands.

But when I hit F4, F5 or F6 to play or insert bullets, i get the following:


That is today.  Yesterday when I hit F4, F5 or F6, i got audio but no 

I have not had this problem using CLAN in Ubuntu nor in Windows XP. This is 
the first time I tried it in Windows 7.  The files are all in the same 
working folder, as usual.  I can play the video just fine in QuickTime when 
not linking from CLAN.

Is it the laptop, the OS or something else? I have tried uninstalling and 
re-installing both CLAN and QuickTime several times, re-starting the laptop 
after installing.



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