Obscuring Black Software/Hardware Issue in E-Run

SombreNote sombrenote at gmail.com
Sat Jun 12 13:19:18 UTC 2010


I have contacted PST about this issues, and they have not yet had the
time to look at it on Friday or the weekend. The phone tech I spoke to
really has no idea.

All of a sudden I am finding that the display in E-RUN is now being
nearly entirely covered but a obscuring black box border with covers
all but a little bit of the text in the middle.

This happened after a downloaded and ran the counterbalance example;
though I doubt it is related.

Now every e-prime experiment I run has this problem, EVEN the basic
(professional) file generated from New.

I talked to tech support online, and they suggested is use your
MSCONFIG walkthrough to remove any other programs that might be
effecting E-Prime while it E-Runs. I currently have all external
programs off, and the issue remains. This also was not even a problem
with the same computer a few days ago.

I have attached a picture of what it looks like while running
Basic(prof) generated new file.

http://yfrog.com/eu0611001601aj

http://yfrog.com/9h0611001601j

I am using windows 7 64 bit.

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