Obscuring Black Software/Hardware Issue in E-Run

SombreNote sombrenote at gmail.com
Tue Jun 15 12:11:48 UTC 2010


I figured out what the issue was on my own.

It was the computer using crossfire mode. once turned off the problem
went away.

On Jun 14, 2:08 pm, David McFarlane <mcfar... at msu.edu> wrote:
> Stock reminder:  1) I do not work for PST.  2) PST's trained staff
> takes any and all questions athttp://support.pstnet.com/e%2Dprime/support/login.asp, and they
> strive to respond to all requests in 24-48 hours (although current
> estimates are more like 10 days) -- this is pretty much their
> substitute for proper documentation, so make full use of it.  3) If
> you do get an answer from PST Web Support, please extend the courtesy
> of posting their reply back here for the sake of others.
>
> That said, here is my take...
>
> 1) Offhand, I would suspect a video driver issue.  Did this start
> after last Tue (8 Jun 2010)?  Note that the second Tuesday of the
> month is when Microsoft releases its monthly updates, and sometimes
> this breaks things.  You might try using System Restore to roll your
> system back to a configuration before last Tue.
>
> 2) Windows 7 64-bit?  In that case, all bets are off!  If you want to
> do anything serious with E-Prime, then you have to get a computer
> that runs good old Windows XP.  PST staff should have told you this.
>
> -- David McFarlane, Professional Faultfinder
> "For a successful technology, reality must take precedence over
> public relations, for nature cannot be fooled."  (Richard Feynman,
> Nobel prize-winning physicist)
>
> At 6/12/2010 09:19 AM Saturday, you wrote:
>
>
>
> >I have contacted PST about this issues, and they have not yet had the
> >time to look at it on Friday or the weekend. The phone tech I spoke to
> >really has no idea.
>
> >All of a sudden I am finding that the display in E-RUN is now being
> >nearly entirely covered but a obscuring black box border with covers
> >all but a little bit of the text in the middle.
>
> >This happened after a downloaded and ran the counterbalance example;
> >though I doubt it is related.
>
> >Now every e-prime experiment I run has this problem, EVEN the basic
> >(professional) file generated from New.
>
> >I talked to tech support online, and they suggested is use your
> >MSCONFIG walkthrough to remove any other programs that might be
> >effecting E-Prime while it E-Runs. I currently have all external
> >programs off, and the issue remains. This also was not even a problem
> >with the same computer a few days ago.
>
> >I have attached a picture of what it looks like while running
> >Basic(prof) generated new file.
>
> >http://yfrog.com/eu0611001601aj
>
> >http://yfrog.com/9h0611001601j
>
> >I am using windows 7 64 bit.

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