installing e-prime

David McFarlane mcfarla9 at msu.edu
Wed Nov 9 16:12:28 UTC 2011


Kathrin,

Hmm, if you have a license for EP1, why would you install 1.1, instead 
of 1.2 (specifically, 1.2.1.847, downloadable from the PST web site)? 
And if you do *not* have a license for EP1 (e.g., you have only a 
license for EP2), then you cannot run any version of EP1 at all.

-- David McFarlane, Professional Faultfinder


ben robinson wrote:
> It sounds like you should contact PST.
> When installing e-prime you need to insert a hardware key - new ones
> look like little USB drives.  If you don't have one of these, or if
> the one you have is for a different license, you'll need to get in
> touch with PST.
> 
> Ben
> 
> On Wed, Nov 9, 2011 at 8:16 AM, Kathrin Kollndorfer
> <kathrin_kollndorfer at hotmail.com> wrote:
>> Hi,
>>
>> I'm going to install e-prime 1.1 and after filling in the User Name,
>> Institution and Serial number I'm getting following error message:
>>
>> "Your system requires yout to have a hardware copy protection key.
>>
>> A hardware key was found on your system, but it does not have the
>> proper
>> licensing information. If you are upgrading, please contact PST for
>> forther information.
>>
>> Would you like to try the key again?"
>>
>> Does anybody know what to do in this case?
>>
>> Thanks for your help!
>>
>> Regards
>> Kathrin

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