Gender, language, & global processes

[Niko Besnier]

In response to Amy:  the "call center" example was just one example 
out of the blue, I'm not *particularly* interested in call 
centers.  What I want to write is a (short) "state of the art" 
piece.  What do we know about, and should be asking, the intersection 
language, gender, and global processes?  If a researcher has 
demonstrated that we can learn something about this intersection by 
studying the caller's experience or the trouble that arises in the 
interaction, then I'd be interested in learning about that piece of 
research. Niko


At 11:08 PM 2/6/2006, you wrote:
>  Are you interested in the caller's experience/perception and in
>cultural trouble spots that arise as the interaction unfolds, or just
>in the call center worker's English language proficiency?
>Amy