18.2359, Jobs: Spanish; English & Computational Linguistics: Manager, LogicTree

[LINGUIST Network]

LINGUIST List: Vol-18-2359. Wed Aug 08 2007. ISSN: 1068 - 4875.

Subject: 18.2359, Jobs: Spanish; English & Computational Linguistics: Manager, LogicTree

Moderators: Anthony Aristar, Eastern Michigan U <aristar at linguistlist.org>
            Helen Aristar-Dry, Eastern Michigan U <hdry at linguistlist.org>
 
Reviews: Randall Eggert, U of Utah  
         <reviews at linguistlist.org> 

Homepage: http://linguistlist.org/

The LINGUIST List is funded by Eastern Michigan University, 
and donations from subscribers and publishers.

Editor for this issue: Bethany Townsend <bethany at linguistlist.org>
================================================================  

The LINGUIST List strongly encourages employers to use
non-discriminatory standards in hiring policy. In particular we urge
that employers do not discriminate on the grounds of race, ethnicity,
nationality, age, religion, gender, or sexual orientation. However, we
have no means of enforcing these standards.

Job seekers should pay special attention to language in ads regarding
employment requirements and are encouraged to consult our international
employment page http://linguistlist.org/jobs/jobnet.html. This page has been set 
up so that people can report on the employment standards of various countries.

To post to LINGUIST, use our convenient web form at
http://linguistlist.org/LL/posttolinguist.html.

===========================Directory==============================  

1)
Date: 07-Aug-2007
From:  Halley < careers at logictree.com >
Subject: Spanish; English & Computational Linguistics: Manager, LogicTree Corp., Bowie, MD, USA

 

	
-------------------------Message 1 ---------------------------------- 
Date: Wed, 08 Aug 2007 10:15:31
From:  Halley [careers at logictree.com]
Subject: Spanish; English & Computational Linguistics: Manager, LogicTree Corp., Bowie, MD, USA
E-mail this message to a friend:
http://linguistlist.org/issues/emailmessage/verification.cfm?iss=18-2359.html&submissionid=153284&topicid=7&msgnumber=1  


University or Organization: LogicTree Corp. 
Web Address: http://www.logictree.com/content/home.htm

Job Rank: Manager  

Specialty Areas: Computational Linguistics 

Required Language(s): English (eng)
                      Spanish (spa) 

Description:

As Manager of UI Design, you will be responsible for the overall quality of
the Voice User Interface (VUI). You will manage a team of talented UI
designers in a hands-on fashion, focused on creating a successful user
experience through natural and compelling interfaces, while meeting
customers' goals of reducing costs and increasing automation rates. You
will apply industry-leading standards for user engagement, expert knowledge
of linguistic principles and speech recognition, synthesis, and dialog
technology. The role requires people with an aptitude to consider the
bigger picture, an innovative nature, and the determination to deliver
quality & value to the customer. Successful candidates will possess the
ability to work effectively with employees, clients, contractors, subject
matter experts, & engineers.

Responsibilities:
-  Provide managerial direction to UI Designers; mentoring, performance
reviews, resource allocation
-  Manage both local & remote team members composed of designers,
translators, voice talents, studios, & test engineers
-  Ensure that the groups produces UI Designs that exceed expectations of
quality, and are delivered on time, while also contributing to effective
speech user interface designs, specifying call flow, dialogs, and prompts
in a hands-on fashion when appropriate
-  Assist in implementing designs, working with developers where necessary,
directing voice talents, processing audio, and performing QA reviews of
prompt inventories and applications
-  Lead the development of processes and best practices in UI Design
-  Work with managers of other groups to ensure effective communication,
workflow, and overall success to deliver internal project deliverables on
schedule
-  Ensure implementation of desirable design changes discovered in tuning,
usability, and in the field
-  Provide accurate & realistic estimates for budget and schedule for
upcoming projects

Required Skills:
-  Advanced Degree in Linguistics, Cognitive Psychology, or Human Computer
Interaction
-  5+ years of experience in Voice User Interface Design in Interactive
Voice Response (IVR)
-  2+ years of management experience
-  Dynamic and decisive leader, who creates clear goals, fosters
accountability and ownership, leads by example and builds loyalty
-  Team player that works well with others, both within the UI group and
across other groups
-  Experience designing voice dialogs for telephony applications, including
creating call flow diagrams, detailed dialog design specifications, and prompts
-  Must be able to communicate effectively, written and verbal, be
decisive, pay attention to detail, take ownership, and engage on multiple
levels across functional groups and follow through
-  Ability to translate information architecture & business requirements
into Voice Interaction Designs
-  Experience in usability testing & user research
-  Understanding of speech recognition technologies

Past Experience:
-  Design interactions and create voice prompts to elicit appropriate
successful responses
-  Design usability studies and recommend improvements based on observations
-  Write voice prompts, design call flows, and coach voice talent
-  Design, implement and report usability assessments, including focus
groups, recognition testing, and usability testing
-  Experience with coaching voice talents & audio editing
-  Knowledge of existing & future technologies relevant to voice applications

Nice to have:
-  Fluent in Spanish, English
-  An understanding of Speech Recognition Application Lifecycle Development


Application Deadline: 30-Nov-2007 
	  
Email Address for Applications: careers at logictree.com 
Contact Information:
	Michael Halley 
	Email: careers at logictree.com 




-----------------------------------------------------------
LINGUIST List: Vol-18-2359