31.3108, Jobs: English; Computational Linguistics; Discourse Analysis; Sociolinguistics; Text/Corpus Linguistics: Scientist, Dialpad

[The LINGUIST List]

LINGUIST List: Vol-31-3108. Wed Oct 14 2020. ISSN: 1069 - 4875.

Subject: 31.3108, Jobs: English; Computational Linguistics; Discourse Analysis; Sociolinguistics; Text/Corpus Linguistics: Scientist, Dialpad

Moderator: Malgorzata E. Cavar (linguist at linguistlist.org)
Student Moderator: Jeremy Coburn
Managing Editor: Becca Morris
Team: Helen Aristar-Dry, Everett Green, Sarah Robinson, Lauren Perkins, Nils Hjortnaes, Yiwen Zhang, Joshua Sims
Jobs: jobs at linguistlist.org | Conferences: callconf at linguistlist.org | Pubs: pubs at linguistlist.org

Homepage: http://linguistlist.org

Please support the LL editors and operation with a donation at:
           https://funddrive.linguistlist.org/donate/

Editor for this issue: Becca Morris <becca at linguistlist.org>
================================================================


Date: Wed, 14 Oct 2020 16:45:35
From: Simon Corston-Oliver [scorston-oliver at dialpad.com]
Subject: English; Computational Linguistics; Discourse Analysis; Sociolinguistics; Text/Corpus Linguistics: Scientist, Dialpad, Canada

 
University or Organization: Dialpad 
Department: Voice Intelligence, Natural Language Processing
Job Location: , Canada (Telecommute)
Web Address: https://dialpad.com
Job Title: Senior Computational Linguist
Job Rank: Scientist

Specialty Areas: Computational Linguistics; Discourse Analysis; Sociolinguistics; Text/Corpus Linguistics 

Required Language(s): English (eng)

Description:

This role is on the Natural Language Processing team in the Voice Intelligence
organization of Dialpad. As a Senior Applied Scientist you will study real
human-human conversations, looking for ways that we could provide feedback to
users so that they can have more effective, empathetic and engaged
interactions with their customers. We take an eclectic approach, mixing
insights and methods from Linguistics (Conversation Analysis,
Sociolinguistics, syntax, semantics, Speech Act Theory) with empirical methods
and state-of-the-art machine learning and computational linguistics. We have a
diverse team of Applied Scientists and Data Analysts with backgrounds in
Linguistics, Quantum Physics, Machine Learning, Material Science and Computer
Science.

Location: Vancouver, BC or Kitchener, ON or remote

Our recent projects have focused on how to massage the transcripts of phone
conversations to make them easier to read, how to extract action items and
interesting customer questions, and how to model customer sentiment.

A typical project starts with a linguistic idea as you’re poring over
transcripts with colleagues. You notice a recurring pattern then validate that
pattern with more data. In discussions with user design and product
specialists, you discuss how this linguistic insight might contribute to a
product feature, e.g. to point to interesting parts of the conversation. You
then draft a proposal for a new feature and then supervise a data annotation
project to get the data you’ll be needing to train a machine-learned model.
Eventually, that R&D results in some working code that you deploy in
collaboration with the engineering teams.

Note that this is a remote work position during the COVID-19 pandemic.

Please apply using the application link provided below, not by email.



Application Deadline:  (Open until filled)
	  
Web Address for Applications: https://www.dialpad.com/careers/apply/senior-computational-linguist/anywhere-can 
Contact Information:
	Simon Corston-Oliver 
	Email: scorston-oliver at dialpad.com 


------------------------------------------------------------------------------

***************************    LINGUIST List Support    ***************************
 The 2020 Fund Drive is under way! Please visit https://funddrive.linguistlist.org
  to find out how to donate and check how your university, country or discipline
     ranks in the fund drive challenges. Or go directly to the donation site:
                   https://crowdfunding.iu.edu/the-linguist-list

                        Let's make this a short fund drive!
                Please feel free to share the link to our campaign:
                    https://funddrive.linguistlist.org/donate/
 


----------------------------------------------------------
LINGUIST List: Vol-31-3108	
----------------------------------------------------------