33.1250, Jobs: English; General Linguistics: Linguistic Program Manager, Appen Butler Hill Inc.

The LINGUIST List linguist at listserv.linguistlist.org
Fri Apr 8 03:18:39 UTC 2022


LINGUIST List: Vol-33-1250. Thu Apr 07 2022. ISSN: 1069 - 4875.

Subject: 33.1250, Jobs: English; General Linguistics: Linguistic Program Manager, Appen Butler Hill Inc.

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Date: Thu, 07 Apr 2022 23:17:40
From: Jenny Rara [jrara at appen.com]
Subject: English; General Linguistics: Linguistic Program Manager, Appen Butler Hill Inc., Remote

 
University or Organization: Appen Butler Hill Inc. 
Job Location: , United Kingdom (Telecommute)
Job Title: Linguistic Program Manager
Job Rank: Other

Specialty Areas: General Linguistics 

Required Language(s): English (eng)

Description:

The Linguistics Program Manager role is a leadership position with active
involvement in client and team management, process design and implementation,
report and data management and strategic planning. Additionally, the Program
Manager may be responsible for project and data analysis, meeting coordination
and other manager training as assigned.

The Program Manager will be responsible for an umbrella of business,
monitoring and driving key performance metrics for a team of Linguistic
Project Managers delivering to our clients. The Program Manager will work
collaboratively, supporting a virtual environment, with Appen’s Enterprise
Delivery team to meet all stakeholder requirements.

The Program Manager provides support for the day-to-day management of the team
and its operational and strategic objectives. The Program Manager is
accountable for the allocation and performance management of any direct
reports and contributes to the efficiency and effectiveness of the Enterprise
Delivery organization as a whole. The Program Manager escalates risks in a
timely manner to the relevant Director(s) and Senior Manager(s).

Responsibilities:
The role includes but is not limited to the following duties and
responsibilities:
 - Develop and drive project plans and objectives to meet project scope,
timeline and budget
 - Develop and mentor various project team members to drive team key
performance metrics and meet or exceed project & program targets
 - Develop and execute delivery and quality management plans to support a
project end-to-end
 - Drive continuous project improvements and efficiencies
 - Analyze and evaluate statistical reports to proactively identify and
improve program performance and Client deliverables
 - Facilitate and drive WBR, MBR & QBR meetings to establish and grow client
relationships
 - Conduct training for new staff on all end-to-end processes utilized by
Enterprise Delivery
 - Communicate in a timely, clear and concise manner to stakeholders including
Staff, Directors, Clients and Leadership
 - Solicit and use input and feedback from client, Appen managers and ICs to
help drive efficiencies and improve quality plans
 - Provide regular, strategic program updates with action plans to Leadership
 - Participate in semi-annual performance reviews
 - Participate in corporate initiatives and committee work as assigned

Minimum Qualifications and Experience:
 - Minimum 3 to 6 years of project management experience in a metric-driven
setting, working in a technology-oriented or services organization
 - Relevant BS or BA degree from an accredited University or equivalent work
experience preferred
 - Solid understanding of linguistic concepts and terminology
 - Proven analytical skills including the ability to proactively identify
problems, gather information and drive course of action for self and others
 - Demonstrated ability to make difficult decisions by researching and
carefully weighing all options
 - Advanced Excel skills
 - Proficient in English. Excellent oral and written communication skills.
 - Demonstrated ability to work effectively in an environment characterized by
constant change, and a fast, deadline-driven culture;
 
Desired Qualifications and Experience: 
 - Exposure to speech technology, NLP/NLG, or a machine-learning related field
 - PMP and Prince 2 certifications are desirable
 - Bi-lingual in a second language is a bonus
 - Ability to support team members in specialized solution development and
business development activities, as required.
 - Experience leading 

Please apply via the application link below. To proceed with the application,
click "Apply for this job online" then you will be direct through the Appen
Connect platform.



Application Deadline:  (Open until filled)
	  
Web Address for Applications: https://talent-appen.icims.com/jobs/6016/linguistic-program-manager/job?mode=view 
Contact Information:
	Senior Corporate Recruitment Partner Joyce Lee 
	Email: jlee at appen.com 


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