Live from Moscow delayed AGAIN!!

Laurel Sutherland laurel622 at YAHOO.COM
Tue Aug 17 21:31:01 UTC 2004


Dear Helena:

I am responding to your post on SEELANGS.  I am both a former Russian student (Syracuse University, Class of '97) and the current editor in charge of managing ACTR titles with Kendall/Hunt Publishing Company.  I understand your frustration, but please understand we had nearly 1000 copies in stock up until the beginning of this month.  If your bookstore had put in the order in May, it would have been filled within 24 hours.  Even if we had been out of stock at that time, it would have been more than enough time to get a reprint completed and out prior to the fall semester.  That does NOT excuse us being out of books-- please don't misunderstand me-- but most bookstores do not place their orders for your books in the spring when you request them, but in July and August.  The books were in stock until the first week of August, when they sold out, and will be back in stock and out the door before the end of August.

Again, I apologize for your difficulties with these books.  I recently took over management of this title and will continue to work to eliminate these issues.

Sincerely,
Laurel Sutherland


goscilo <goscilo+ at PITT.EDU> wrote: Michael,

We have experienced the same problem: after receiving the bookorder in May
or early June, the publishers didn't bother letting us know that the won't
have the textbook published until the end of August or, more likely, early
in September. We have switched--for good, if I have anything to do with
it--to GOLOSA. THAT publisher acted promptly and positively to save a
vital part of our collective anatomy. Since our enrollment may be up to 60
for the first year, I had no intention of xeroxing thousands of pages. Why
don't you consider adopting GOLOSA? A "rush" order from your bookstore
should have impressively quick results, as in our case.

Helena Goscilo
Slavic, U of Pittsburgh

--On Tuesday, 17 August 2004 15:20 -0400 Michael Denner
wrote:r

> Just a heads up to my colleagues in Russian language...
>
>
>
> My bookstore called to let me know that they only had a handful of
> copies of Live from Moscow and that the rest were on backorder. I called
> Kendall-Hunt, and they said they hoped to have copies printed and mailed
> out by the end of August... So, for the second time in as many years,
> students will start the semester with photocopies and apologies. Very
> frustrating.
>
>
>
> ()()()()()()()()()()()()()()()()
>
> Dr. Michael A. Denner
>
> Russian Studies Program
> Director, Honors Program
>
> Stetson University
>
> Campus Box 8361
>
> DeLand, FL 32724
>
> 386.822.7381 (department)
>
> 386.822.7265 (direct line)
>
> 386.822.7380 (fax)
>
> http://www.stetson.edu/~mdenner
>
>
>
>
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