Live From Moscow

[goscilo]

Dear Laurel,

This is, I'm sure, reassuring news for those whose semester starts in
September, but for those whose academic year begins in late August and who
plan ahead and need to generate syllabi in advance, the news and the books
come too late.  More than once in the past we've had to xerox chunks of the
textbook and the workbook so as not to spend the first week of classes
without materials.  To have the situation repeated YET again = the
proverbial straw and camel's back.  I hope that your presence improves the
situation at K-H for those who have not decided to make a programmatical
switch.  Since greater demand than supply seems to be the crux of the
press's matter, then some Slavists' switch to another text might ease its
problems.  In any event, I hope that for those who stick with LIVE your
efforts will yield results.

Colleagially,
Helena Goscilo

--On Tuesday, 17 August 2004 14:01 -0700 Laurel Sutherland
<laurel622 at YAHOO.COM> wrote:r

> Hello All:
>
> I work with ACTR at the publisher that produces Live From Moscow.  I have
> recently taken over the management of this account on our end and have
> been working to remedy these issues.  All current backorders should be
> going out this week.
>
> While I will not deny that things were late in the past, and apologize
> for those tremendous inconveniences, please understand that we try and
> predict the best we can, but sometimes sales are so far beyond what we
> anticipated, we could not possibly, in our most optimistic minds, have
> foreseen them nor planned for them.  We ran out of books only at the
> beginning of this month.  We will have them this week.  While that is
> still a temporary lapse in inventory and, unacceptable, it is an
> improvement from last year, and we will continue to improve on that from
> this point forward.  These books will definitely be in stock and out the
> door before the end of this month.
>
> I do not know what else to say except to apologize for the inconvenience.
> You can direct your issues (either from a professor or bookstore manager
> or both) to me, personally, at lsutherland at kendallhunt.com.
>
> I was, not that long ago, a Russian student myself, so truly, I do
> understand and am committed to fixing this for good.
>
> Laurel Sutherland
>
>
> -------------------------------------------------------------------------
>  Use your web browser to search the archives, control your subscription
>   options, and more.  Visit and bookmark the SEELANGS Web Interface at:
>                     http://seelangs.home.comcast.net/
> -------------------------------------------------------------------------

-------------------------------------------------------------------------
 Use your web browser to search the archives, control your subscription
  options, and more.  Visit and bookmark the SEELANGS Web Interface at:
                    http://seelangs.home.comcast.net/
-------------------------------------------------------------------------