A tip for Outlook users

[Boudovskaia, Elena]

It's a Webmail, and it uses a version of Outlook. But you are right, Mozilla has nothing to do with it: under IE, there are no _international options_ under _options_either. I guess I cannot influence the encoding then?  


-----Original Message-----
From: SEELANGS: Slavic & East European Languages and Literatures list on behalf of Sarah Hurst
Sent: Sat 12/19/2009 4:01 PM
To: SEELANGS at bama.ua.edu
Subject: Re: [SEELANGS] A tip for Outlook users
 
How can you be using Outlook and Mozilla Firefox? It sounds like you are sending email via the web. If you are using Outlook it isn't on the web and doesn't use Firefox. I find that Cyrillic is much more likely to get scrambled when sending an email on the web. 

Sarah Hurst

-----Original Message-----
From: SEELANGS: Slavic & East European Languages and Literatures list [mailto:SEELANGS at bama.ua.edu] On Behalf Of Boudovskaia, Elena
Sent: Saturday, December 19, 2009 2:50 PM
To: SEELANGS at bama.ua.edu
Subject: Re: [SEELANGS] A tip for Outlook users

I am using Outlook under Mozilla Firefox, and this version of Outlook simply does not have  _international options_ under _options_. (same as it does not have a search function - it just does not). Do you have any suggestions? 

My problem is that when I am sending a mail in Cyrillic it usually gets delivered  OK, but if I am responding to a mail in Cyrillic, the original mail turns into question marks.

Thanks!

Elena


-----Original Message-----
From: SEELANGS: Slavic & East European Languages and Literatures list on behalf of Paul B. Gallagher
Sent: Fri 12/18/2009 12:48 PM
To: SEELANGS at bama.ua.edu
Subject: [SEELANGS] A tip for Outlook users
 
Since we sometimes see question marks for Cyrillic here when Outlook 
sends in 7-bit ASCII instead of a more appropriate encoding, I thought 
I'd forward this commentary from a colleague who learned his lesson:

> My Outlook was set up to use UTF-8 for outgoing messages, but if I 
> answered a message that was not in UTF-8, Outlook switched to the 
> encoding of the original message (Western European (ISO) in this 
> case) and messed everything up in my reply. Perhaps the problem is 
> that the checkbox "Auto-select encoding for outgoing messages" under 
> "Mail format --> International options" was unchecked. When checked, 
> it is supposed to force Outlook to scan the outgoing message and 
> select an appropriate encoding that can take care of all the 
> encodings contained in the message (and should select UTF-8 for 
> multilingual messages). Now, let's see...

And sure enough, when he resent his message as described, it came 
through fine.

HTH

-- 
War doesn't determine who's right, just who's left.
--
Paul B. Gallagher
pbg translations, inc.
"Russian Translations That Read Like Originals"
http://pbg-translations.com

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