Digital Images from Ross. Gos. Biblioteka (RSL)

[Kjetil Rå Hauge]

On 17 Feb 2013, at 17:10, Margaret Samu <margaret.samu at GMAIL.COM> wrote:

> Dear Collegues,
> 
> Has anyone ordered scans from the Russian State Library in Moscow who would be able to offer some advice? I have been trying to submit an order for an image from a periodical since the end of January with no success.
> 
> I registered in the system on 26 January, placed my order, and received a note that some changes to the system would cause a delay, which I thought I could survive. After nearly two weeks went by with no news, I logged in to check the status of my order and found that my account had been suspended on 29 January. Because it was suspended, I cannot find a way to communicate with the system, place my order, or find out what to do.

Create a new account from a different mail address and start over again?
-- 
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Kjetil Rå Hauge, U. of Oslo, PO Box 1003 Blindern, N-0315 Oslo, Norway
Tel. +47/22856710, fax +1/5084372444

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