On Dec 5, 2004, at 3:58 PM, i wrote: > Z as in zebra > W as in water buffalo > I as in ibex > C as in cow > K as in kudu > Y as in yak one of the first times i used this, the order-taker at the other end of the line broke out in delighted laughter and said, "oh, do it *again*!" made my day. arnold