Quote: The customer is not an interruption of our work - he is the purpose of it (May 1941, Kenneth B. Elliott)

Laurence Horn laurence.horn at YALE.EDU
Fri Aug 3 16:02:00 UTC 2012


On Aug 2, 2012, at 9:53 PM, Garson O'Toole wrote:

> Garson O'Toole wrote:
>>> A popular collection of guidelines for customer relations is often
>>> attributed to Mohandas Gandhi.
>
> LH wrote:
>> Mahatma, the celebrated retailer?  Please tell us more!
>
> The 1,700 word post at the Quote Investigator website does engage the
> question "Did Gandhi have a secret life as a business/motivational
> consultant?" The short answer: very unlikely despite citations
> starting in the 1970s.
>
> Or were you asking about the trendy boutique retailer Mahatma known
> for its great soul?
>
Or Mahatma Fish, known for its great sole.

LH

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