Arabic-L:GEN:CET Middle East Program Manager Job

[Dilworth Parkinson]

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Arabic-L: Fri 10 Jun 2011
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1) Subject: CET Middle East Program Manager Job

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1)
Date: 10 Jun 2011
From: Kala Carruthers Azar <KAzar at academic-travel.com>
Subject: CET Middle East Program Manager Job


http://cetacademicprograms.com/about-cet/work-for-cet/

CET Academic Programs
Title: Middle East Programs Manager
Job location: Washington, DC
Supervisor: Mark Lenhart, Director
Application Deadline: June 17, 2011
Anticipated Start: July 2011

Description of the Position
The Middle East Programs Manager’s immediate responsibility is to oversee the development, marketing
and administration of CET’s new Intensive Arabic Language & Area Studies program in Irbid, Jordan.
Although CET’s Intensive Arabic Language & Area Studies program in Aleppo, Syria is currently
suspended, we expect to resume the program in January 2012 and the Middle East Programs Manager is
responsible for its continued administration and management. Responsibilities for both programs
include building strong relationships with our host universities, designing and implementing summer
and semester programs’ curricula and other program elements, marketing the programs nationally,
answering faculty and student inquiries, managing key U.S. partnerships, overseeing pricing and
budgeting, recruiting, hiring, training and managing on-site Resident Directors and other staff, and
communicating effectively with the Middle East Advisory Board.

Given the volatile nature of the Middle East, the responsibilities of this position are constantly evolving.
Thus, flexibility, adaptability, resourcefulness and enthusiasm are key attributes of a successful
candidate. The Middle East Programs Manager will work as a member of CET’s Program Team, and
he/she will report to CET’s Director.

Description of the Organization

CET Academic Programs is a study abroad organization based in Washington, DC that has been
designing and administering innovative educational programs abroad since 1982. Originally “China
Educational Tours,” CET began operations in Beijing, later expanding to other cities in China and then to
other countries around the world. Today, CET offers semester and summer study abroad programs in
China, the Czech Republic, Italy, Japan, Jordan, Syria and Vietnam, as well as short-term, customized
programs worldwide. CET is known for high academic standards, innovative approaches to teaching and
careful student management. CET programs integrate students into their overseas communities and lead
them to create lasting relationships with their local hosts. As an environmentally conscientious
organization, CET adopts locally-appropriate measures in each of its centers worldwide to reduce its
carbon footprint. Staffed by over 40 full-time employees in the US and abroad, CET currently sends
around 1000 US students abroad annually.

Responsibilities

Program Development
 Work closely with host university officials and on-site staff to develop and implement academic
program elements for both the summer and semester programs.
 Ensure Middle East programs to reflect CET’s values, emphasizing academic rigor and
immersion.
 Maintain Syllabi of Record and ensure all term syllabi accurately fulfill SOR guidelines.
 Work closely with American University personnel, CET’s partner in the Aleppo program, to
ensure the program reflects their vision for the program.
 Draft written agreements with our host universities and with US partners as needed.
 Travel to Jordan and Syria as needed (at least once per year) to learn about our programs, foster
good host university relations, and work with CET staff on-site.
 Create long-term development plans that might include additional sites in the region.

Marketing
 Develop enrollment targets for Middle East programs. Develop a marketing plan to achieve these
goals.
 Work with CET’s marketing staff to develop (and regularly update) appropriate print and online
marketing materials for Middle East programs. Maintain a mailing list of faculty and staff who
will want to receive these regularly.
 Manage the CET Middle East Advisory Board of Arabic language and Middle Eastern Studies
faculty who share a commitment to creating programs of the highest quality in Syria and Jordan.
Organize two meetings/year, one of which will be at an appropriate academic conference.
 Serve as CET’s expert on the Middle East, educating and advising marketing staff as they travel
to promote CET’s program. Organize CET staff and US partner visits to the site as our budget
will allow.
 Travel to AU occasionally to assist the AU Abroad staff recruit AU students. Travel to other local
institutions and events as assigned.
 Travel to additional US colleges and universities to support recruiting efforts.
 When necessary, represent CET at academic conferences.
 Assist and participate in other marketing tasks, on an as-needed basis.

Management
 Recruit, hire, train, and manage Resident Directors and other on-site staff.
 Develop general deadlines for overseas staff assignments.
 Provide timely, effective feedback orally and in writing to overseas staff after receipt of their
midterm, final, and orientation reports.

Program Administration and Finance
 Answer student and faculty questions concerning CET’s Middle East programs.
 Develop all pre-departure materials for students and conduct pre-departure orientations.
 Oversee enrollment and report on trends.
 Review all student applications and manage admissions procedures and decisions.
 Work closely with the Europe and Middle East Student Services Manager and Europe and
Middle East Admissions Coordinator.
 Assist in planning and implementing hosting events for Syrian and Jordanian visitors when they
come to the US.
 Manage US faculty visits to CET sites in Jordan and Syria.
 Price the Middle East programs annually and prepare operating budgets each term.
 Oversee on-site operating budgets, wiring money to the overseas staff and CET’s partners as
needed.
 Prepare financial reports and program summaries for quarterly Program Completion Reports.

Requirements
 MA in Arabic, Middle Eastern Studies or other relevant discipline.
 Excellent management and organization skills.
 Superior interpersonal, written, and verbal communication skills.
 Advanced-level to near-native Arabic language skills. Teaching experience preferred.
 3-5 years work experience, preferably with a study abroad or other educational organization.
 Study abroad experience in Syria or Jordan (or the region) and knowledge of the study abroad
field.
 Ability to represent CET effectively with authority and poise to faculty, study abroad staff, US
partners, overseas partners, and students.
 Strong problem-solving skills and the ability to analyze and synthesize information.
 Ability to set and manage conflicting priorities, work efficiently in a fast-paced environment, and
complete multiple projects under time pressure.
 Ability to work independently.
 Strong computer skills (Word, Excel, databases).
 Willingness to wear different hats, and a sense of humor.

Salary and Benefits
 Salary commensurate with experience.
 A comprehensive benefits package, including three weeks paid time off, profit-sharing bonuses,
health insurance, 401K retirement plan, travel benefits, and opportunities for professional
development.

To Apply
Qualified candidates should submit:
1. a formal cover letter that includes the position title (Middle East Programs Manager) and how you
first heard of the position opening;
2. a resume; and
3. contact information for three references.

Applications that do not include all of these requirements will not be considered.

Send application materials via mail or e-mail (as Word attachments) to:

Mark S. Lenhart
Director
CET Academic Programs
1920 N Street NW, Suite 200
Washington, DC 20036
Email: mlenhart at academic-travel.com

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