unknown error code

[Brandon Cernicky]

Dr. Klatsky,

The error you are receiving (11009: Internal Error:
Drawing error 0x887601c2) is an error that under
normal circumstances should not occur, which is why it
is flagged as an internal error.

Specifically, the error code informs the runtime
system that an area in memory it uses for drawing
operations (slide, canvas, image, etc) is no longer
available.  This usually occurs when another
application has attempted to draw to the display
subsystem, when resources available are low, or due to
an issue with the video subsystem driver.

In general, I would encourage on a quarterly or less
basis to check with the vendor of your video card
hardware for an updated video driver in general.
Video card drivers are constantly updated by the
manufactures and typically provide increased
functionality, improved performance, fixes to
anomalies, and overall stability.

If this error happens consistently in your experiment,
it may be due to a video driver update issue or there
may be an external application, such as an anti-virus
software, disk software, Net Meeting, Instant
Messenger, etc. trying to gain access to video
resources.  When another application does try to use
these resources while E-Prime is running, they can
conflict with the operations of an experiment and
cause such errors to occur.

These issues are especially noticable with experiments
that use EchoClient support (being able to see
characters while typing).

-Brandon

~~~~~~~~~~~~~~~~~~~~~~~~~
Brandon S. Cernicky
Senior Software Engineer
Psychology Software Tools

NOTE: Views expressed are not necessarily those of
Psychology Software Tools



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