33.2872, Books: How Mediation Works: Garcia

[The LINGUIST List]

LINGUIST List: Vol-33-2872. Fri Sep 23 2022. ISSN: 1069 - 4875.

Subject: 33.2872, Books: How Mediation Works: Garcia

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Date: Fri, 23 Sep 2022 17:55:40
From: Ellena Moriarty [ellena.moriarty at cambridge.org]
Subject: How Mediation Works

 


Title: How Mediation Works 
Subtitle: Resolving Conflict Through Talk 
Publication Year: 2022 
Publisher: Cambridge University Press
	   http://www.cambridge.org/linguistics
	

Book URL: https://www.cambridge.org/us/academic/subjects/languages-linguistics/sociolinguistics/how-mediation-works-resolving-conflict-through-talk?format=PB 


Author: Angela Cora Garcia

Paperback: ISBN:  9781009244985 Pages:  Price: U.S. $ 29.99
Paperback: ISBN:  9781009244985 Pages:  Price: U.K. £ 22.99
Paperback: ISBN:  9781009244985 Pages:  Price: Europe EURO 26.83


Abstract:

Editor’s Note: This is a new edition of a previously announced title.

Using conversation analysis to study the interaction between mediators and
disputants, this study shows how mediation is used to resolve conflict in
small claims and divorce mediation sessions. Angela Garcia explores the
techniques mediators use to help disputants tell their stories, make and
respond to complaints and accusations, and come up with ideas for resolving
the dispute. By analyzing these techniques in their interactional context, she
shows how they impact the experience and responses of disputants, and
demonstrates that mediator techniques can empower disputants, maximize
disputant autonomy, and display mediator's neutrality while in some cases, the
organization of talk in mediation may work against these goals. This book is
the first to use conversation analysis to study how mediation works and how
mediators can best help disputants. This book is no. 34 in the Studies in
Interactional Sociolinguistics series. In some copies, it has mistakenly been
printed as no. 33.
 



1. Introduction – approaches to mediation; 2. The interactional organization
of mediation; 3. Minimizing and managing argumentative talk in mediation; 4.
Disputants' opening statements and persuasive arguments in mediation; 5.
Mediator representation of disputants' positions; 6. Soliciting proposals for
resolution of the dispute; 7. Producing ideas for resolution of the dispute;
8. Mediator teamwork; 9. Autonomy, empowerment, and neutrality in divorce and
small claims mediation.
 


Linguistic Field(s): Discourse Analysis
                     Sociolinguistics


Written In: English  (eng)

See this book announcement on our website: 
http://linguistlist.org/pubs/books/get-book.cfm?BookID=163377




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